Supervisor

We are looking for a passionate and customer focused to join our team. Our team creates memorable customer experiences, build lasting relationships, and help customers celebrate life s most meaningful moments through our beautiful jewellery and watch collections.

If you have experience in a premium retail environment, enjoy working with people, and have a passion for delivering exceptional service, we would love to hear from you.

ABOUT YOU

• Experienced in a customer facing retail or sales environment.
• Passionate about delivering exceptional customer service and creating memorable experiences.
• A confident communicator who enjoys building relationships and understanding customer needs.
• Driven to achieve sales targets and contribute to team success.
• Well presented, professional, and enthusiastic about luxury products.
• Enjoys working as part of a collaborative and supportive team.

IN THIS ROLE, YOU WILL

• Deliver outstanding customer experiences at every stage of the customer journey.
• Build strong relationships and provide expert advice tailored to customer needs.
• Achieve individual and team sales targets.
• Work with beautiful diamond jewellery, fine jewellery, and leading watch brands.
• Maintain exceptional visual merchandising and store presentation standards.
• Support the smooth day to day operation of the store.
• Continuously develop your product knowledge and selling skills.

WHAT IS IN IT FOR YOU?

• The opportunity to work with beautiful luxury diamond and jewellery products and world renowned watch brands.
• Competitive commission scheme with uncapped earning potential.
• Generous colleague discount for you, family, and friends. Increasing annual leave with length of service.
• Refer Top Talent Scheme
• Colleague Assistance Programme.
• Cycle to Work scheme.
• One paid volunteer day each year.
• Ongoing training and development opportunities to support your career growth.

Join us and be part of a team that helps customers celebrate life's most special moments while building a rewarding career in luxury retail.

We are an equal opportunties employer.

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