EMEA Corporate Social Responsibility Programme Manager

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Lead CSR, sustainability, community engagement and associate-focused initiatives across EMEA while contributing to a global team. Translate enterprise priorities into locally relevant, measurable action with strong regulatory awareness, cross-border thinking and disciplined execution.

• Develop and deliver the EMEA CSR roadmap
• Translate global priorities into clear regional programmes, policies, milestones, ownership and success measures
• Represent EMEA on the global team
• Contribute to enterprise initiatives
• Share leading practices and improve consistency, scalability and impact across borders
• Monitor relevant EMEA sustainability, ESG and non-financial reporting developments
• Partner with Legal, Compliance, Risk, HR, Finance and other experts to assess implications and support readiness
• Coordinate data collection, validation, controls and reporting for executive decision-making, disclosures and applicable requirements
• Establish operating rhythms, KPIs and programme reviews
• Manage strategic nonprofit and community relationships
• Advance volunteering and community investment with appropriate due diligence and measurable outcomes
• Partner with ERG leaders and internal stakeholders to strengthen strategy, participation, ally engagement, governance and alignment with associate and business priorities
• Support EMEA sustainability plans
• Recommend improvements to regional practices, processes, tools and implementation
• Influence senior leaders and cross-functional partners without direct authority
• Partner with Marketing, Brand and Communications on credible, evidence-based engagement and storytelling
• Manage budgets, spend, vendors and partners
• Identify opportunities to simplify, automate and strengthen programme management, data and governance

EMEA Corporate Social Responsibility Programme Manager

Role Overview

Reporting to the SVP, Head of Corporate Social Responsibility and Associate Experience, this role may be based in Basildon, United Kingdom, or Dublin, Ireland.

EMEA is the primary focus, but the Programme Manager will also lead, support or contribute to global and cross-border initiatives, balancing enterprise consistency with local culture, business priorities and regulatory requirements.

Candidate Profile

A strategic, hands-on programme leader who combines EMEA expertise with a global mindset, strong execution discipline and the judgement to determine when regional adaptation or enterprise consistency is required.

What you will need to have

• EMEA programmes align with global strategy and regional requirements
• Leaders have reliable insight into performance, risk and regulatory readiness
• Initiatives have clear governance and measurable impact
• Cross-border work is delivered with collaboration, accountability and disciplined execution

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

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