Process Manager - Nights

On-site in Coventry·Added 11 days ago (last checked 16 Oct)

Evri

314 open roles

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Our summary

Work mode: On-site, Coventry
Closing date: Apply by Friday 4 December

Skills

Requirements

What we're looking for

You'll have experience managing within a busy warehouse, logistics, parcel or distribution environment, with the confidence to lead teams through other operational leaders.

You'll be comfortable using data and KPIs to understand performance, making decisions in a fast-moving environment and managing resources effectively against changing operational demands.

Most importantly, you'll be a visible and engaging leader who can get the best from your team while maintaining high standards of safety, service and performance.

The role

Process Manager - Nights

The role

What you'll be doing

Working closely with other operational teams and stakeholders across the business

Why Evri?

What you'll do

You'll take responsibility for the performance of the operation across your shift, leading through Supervisors and Team Leaders to ensure we have the right people in the right place, parcels are moving safely and efficiently, and our service and productivity targets are achieved.

This is a hands-on operational leadership role in a fast-paced environment, where you'll balance people, performance, cost and service while responding quickly to changing volumes and operational demands.

Leading the day-to-day operation across the night shift

Managing and developing Supervisors and Team Leaders

Planning resources against forecast volumes and operational requirements

Monitoring productivity, performance, costs and operational KPIs

Ensuring service levels are achieved while maintaining high operational standards

Identifying issues quickly and implementing effective solutions

Maintaining high standards of health, safety and compliance

Supporting peak planning and changes in volume and demand

Driving continuous improvement across processes, productivity and ways of working

About Evri

Evri is one of the UK's largest parcel delivery companies, providing a courier service that lets customers send, track and return parcels easily, quickly and affordably. The company operates a nationwide network of more than 9,000 ParcelShops and lockers, and delivers internationally to over 200 countries and territories.

Its services are aimed at both consumers and businesses: it handles returns for high street, catalogue and online shops, offers accounts for frequent senders, and provides a bulk-send tool that connects online stores and marketplaces such as eBay, Amazon, Etsy and Shopify so sellers can import orders and manage deliveries from one dashboard. Evri also works with a nationwide network of self-employed couriers.

Industry: Parcel logistics and head-office roles
In the UK: Leeds

In their own words

About the company & team

Evri Premium | CoventryMonday to Friday | 18:30 - 04:30£42,012.65 + Benefits

We're looking for an experienced Process Manager to join our night operation at Evri Premium in Coventry.

At Evri, we're all about delivering better. You'll join a fast-paced operation where you can make a genuine impact, with access to a range of benefits and opportunities to continue developing your career across our wider network.

All open roles at Evri