Customer Support Consultant
Why EposNow... Epos Now is a market-leading fintech business with an international presence (71 countries and counting!).
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136,000+ live jobsOn-site in Birmingham·Full-time·Added 5 days ago (last checked 7 Oct)
Full-time
Per the ad.
Work on-site in Birmingham
No relocation package mentioned.
Proven field sales or face-to-face sales experience
Experience selling POS systems, payments, or merchant services
Strong track record of closing deals
Comfortable generating leads through in-person prospecting
Full UK driving licence
Highly resilient, self-motivated, and target-driven
Hospitality or retail sector knowledge
SaaS sales experience
Key Skills & Competencies
Locations : Manchester | Leeds | Norwich - Field-Based (UK)
Salary: £33,000 Basic + £5,000 Car Allowance + Uncapped Commission
OTE: £55,000-£70,000+
Reporting To: VP Global Strategic Partnerships
We're looking for driven, ambitious, and commercially minded Field Sales Consultants to join our growing Partnerships team. This is a high-performance, field-based role focused on winning new business, converting opportunities into revenue, and driving adoption of integrated payments solutions.
You'll take ownership of a defined territory, meeting merchants face-to-face, building your own pipeline, and closing deals across EPOS systems, integrated payments, and standalone terminals.
Manage and grow a defined local territory
Identify high-potential businesses across hospitality, retail, and service sectors
Build and execute a structured weekly territory plan
Keep CRM records accurate and maintain strong pipeline visibility
New Business Development
Re-engage aged and unconverted leads
Convert opportunities missed by inside sales teams
Conduct face-to-face consultations, product demos, and sales meetings
Win new business across EPOS systems, integrated payments, and payment terminals
Generate your own pipeline through prospecting, referrals, networking, and canvassing
Payments Growth
Position integrated payments as a core part of every solution
Identify and convert standalone terminal opportunities
Full Sales Cycle Management
Manage opportunities from prospecting through to close and go-live handover
Deliver engaging, consultative in-person demos
Maintain strong close rates and consistent monthly performance
Collaboration & Retention
Work closely with Inside Sales, Onboarding, and Customer Success teams
Share market insights and best practices
Support early-stage customer retention by identifying risks and helping resolve issues proactively
This is a field-first role, with the majority of time spent meeting merchants and building relationships in your territory.
You'll typically spend 1-2 days per week on admin, pipeline management, and lead follow-up, with flexibility based on performance.
Sick of cold calling? How about only going out to warm, inbound leads?
This role is ideal for someone who thrives in a target-driven environment, enjoys being out in the field, and takes pride in delivering results through strong relationship-building and excellent sales execution.
What You'll Be Doing
Strong closing ability
Commercial awareness
Excellent communication and presentation skills
Ownership mindset
High energy and resilience
Strong organisation and time management
Fast-paced execution with a results-first mentality
Uncapped earning potential
High-growth environment with strong career progression opportunities
Be part of a fast-moving, ambitious team transforming how businesses trade
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