Dental Receptionist

• £13.50 per hour
• A part-time working pattern supporting a good work-life balance.
• Supportive, friendly and collaborative team environment.
• Ongoing training and development opportunities.
• Modern three-surgery practice.
• Employee referral scheme.
• Contributory pension scheme.
• Paid birthday leave.
• Uniform provided.

As Dental Receptionist, you'll be an important part of the front-of-house team, helping to ensure every patient receives a positive experience from the moment they arrive.

Your responsibilities will include:

• Welcoming patients to the practice in a friendly and professional manner.
• Answering telephone calls and responding to patient enquiries.
• Booking, managing and confirming patient appointments.
• Managing the reception area and ensuring it is welcoming, organised and professional.
• Taking payments and handling financial queries.
• Maintaining accurate patient records and updating information where required.
• Liaising with clinicians and the wider practice team to ensure the smooth running of the day.
• Supporting patients with queries regarding their appointments and treatment.
• Managing incoming and outgoing correspondence.
• Supporting the practice with general administration and day-to-day tasks.
• Maintaining patient confidentiality and following data protection requirements.
• Working as part of the wider team to deliver an excellent patient experience.
• Supporting the practice in maintaining a high standard of customer service at all times.

• Monday: 8:00am-5:30pm
• Friday: 2:00pm-5:30pm

Dental Receptionist

Oakmead Dental Practice | East Grinstead, West Sussex | Permanent | Part-Time | £13.50 per hour

A great part-time opportunity with a friendly team and a working pattern designed to support a good work-life balance.

We are looking for a friendly, professional and enthusiastic Dental Receptionist to join our welcoming team at Oakmead Dental Practice in East Grinstead.

This could be a great opportunity for someone looking for a part-time role that offers a regular Monday and Friday working pattern, whilst still allowing plenty of time outside of work.

As the first point of contact for our patients, you'll play an important role in creating a warm, welcoming and professional environment. You'll be responsible for managing the reception area, welcoming patients, handling enquiries, booking and managing appointments, taking payments and supporting the wider practice team to ensure the smooth day-to-day running of the practice.

We're looking for someone who is:

• Friendly, approachable and professional.
• Confident communicating with patients and colleagues.
• Organised and able to manage a busy reception environment.
• Reliable, proactive and able to work independently.
• Comfortable using computer systems and learning new software.
• Able to remain calm and professional during busy periods.
• Passionate about providing excellent customer and patient service.
• A positive team player who enjoys working collaboratively.
• Well presented and confident dealing with patients face-to-face and over the telephone.
• Able to commit to the Monday and Friday working pattern.

Previous dental reception experience would be advantageous, but is not essential. We would also welcome applications from candidates with strong customer service, administration, healthcare or reception experience who are keen to develop their career within dentistry.

This is a great opportunity to join a practice where patient care and teamwork are at the heart of everything we do. You'll be joining a close-knit team within a welcoming three surgery practice, where you'll have the opportunity to develop your skills, build strong relationships with patients and colleagues, and play an important part in the smooth running of the practice.

The Monday and Friday working pattern could be particularly well suited to someone looking for a role that fits around other commitments and provides a good balance between work and home life.

If you're an organised, friendly and enthusiastic individual looking for a part-time reception role within a supportive dental practice, we'd love to hear from you.

Apply today to join the team at Oakmead Dental Practice.