Digital Service Specialist – 36195
The Digital service specialist will lead on the ongoing service management of SEA Change, a Power Platform that supports the Environment Agency's P3M (Portfolio, Programme and Project Management)…
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Our work helps the Environment Agency understand flood and coastal risk, make evidence-based decisions and invest where it will have the greatest benefit for people, places and the environment. Mapping, modelling and evidence are fundamental to flood risk management, and we need robust planning, commissioning and assurance processes to ensure national investment delivers the right outcomes.
As a Programme Advisor, you will play a key role supporting the Head of FCRM Modelling and Mapping and senior colleagues to plan, commission and assure nationally significant modelling related programmes. You will help ensure modelling and related activities are prioritised effectively, deliver value for money and meet the needs of customers and stakeholders across the organisation.
Working closely with technical specialists, programme managers, delivery teams and senior leaders, you will help develop and maintain a coordinated approach to programme planning, governance and assurance. You will be comfortable working across organisational boundaries, managing competing priorities and supporting informed decision-making in a complex environment.
Your role will include:
We're looking for an organised, collaborative and proactive individual who can support strategic programme planning, commissioning and assurance activities within a complex national environment.
You will bring:
You will have an EA office base location. As this is a national role, flexible and hybrid working is available.
We use smart tools to stay connected, and occasional travel and overnight stays may be required.
Please read the Candidate and Additional Information Pack for further details. If you have any queries, please contact [email protected].
We use a 'blind' recruitment process, assessing applications based on your responses to the competency questions. Interviews will be held via MS Teams.
If you consent to being placed on a reserve list, we will hold your details for up to 6 months and may consider you for alternative roles.
Takes Decisions and Solves Problems
Tell us about a time when you identified a significant risk, issue or opportunity affecting delivery. How did you assess the situation and what action did you take?
If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift. Feedback is generally not available at sift stage.
Delivers Results Through Others
Tell us about a time when you coordinated a complex piece of work involving multiple people or teams. How did you ensure delivery stayed on track and what was the outcome?
Communicates Effectively
Tell us about a time when you needed to communicate complex information to different audiences. How did you adapt your approach, and how did you know your message had been understood?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.
This role sits within Flood Modelling and Mapping in FCRM Risk Assessment and supports the national planning, commissioning and assurance of flood risk modelling programmes. Working with colleagues across Flood and Coastal Risk Management, alongside operational area teams, you will help ensure modelling investment is prioritised effectively, delivers value for money, and provides the evidence needed to support national flood risk management decisions.
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