Retail Customer Service - Multi Site
As a Retail Customer Service Manager , you will play an important role in the Entain family, delivering top customer service and driving standards daily.
UK jobs. Bigger possibilities.
136,000+ live jobsHybrid in London·Full-time·Added 6 days ago (last checked 12 Oct)
Full-time
Per the ad.
Hybrid
Office and home days — the ad has the split.
Be near London for hybrid days
No relocation package mentioned.
Have senior-level experience
Director-level role.
25 days holiday
Per the ad, which doesn’t say whether bank holidays are on top.
This is a hybrid role based in London.
As an AI Director, you will be responsible for defining and delivering the UK & Ireland AI strategy, identifying high-impact opportunities to drive commercial growth, improve customer experiences, and enhance operational efficiency across Entain's portfolio of leading betting and gaming brands.
Reporting to the UKI Transformation Director, you will be part of the UKI Commercial Transformation team, who are responsible for shaping and delivering strategic transformation initiatives across the business. Working closely with Commercial, Product and Technology teams, you'll lead the development and execution of an ambitious AI roadmap, ensuring solutions are scalable, commercially impactful, and aligned with Entain's wider technology and AI strategy.
This is a unique opportunity to shape how AI is embedded across one of the world's leading sports betting and gaming businesses. You'll have the autonomy to influence strategy, work with senior stakeholders across the organisation, and deliver innovative AI solutions that create measurable business value. If you're passionate about using AI to transform customer experiences and drive commercial performance, we'd love to hear from you. Ready to lead the next chapter of AI innovation at Entain?
You Will:
There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer.
You Have:
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire you. Join us, and a great compensation package is just the beginning. You can expect to receive benefits like:
Equal Opportunities.
If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.
We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.
We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on age, disability, gender or gender reassignment, pregnancy or maternity, race, religion or belief, sexual orientation, marriage/civil partnership, or any other basis.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally