Service Advisor

· At least 2 years' customer facing experience within the automotive industry.

• Excellent communication skills at all levels and an excellent understanding of how to deliver an outstanding customer experience
• service advisor: 2 years (required)

Salary: £32,000 per annum OTE £38,000

• Life insurance
• Performance bonus

Service Advisor - Volvo North West London

Our Service Advisors manage all customer enquiries by telephone and in person and successfully convert these into firm bookings. The role aims to maximise service sales and profitability through selling core, value-added and incremental products. We pride ourselves in providing an exceptional customer service experience and this role is central to delivering that; delivering the highest levels of customer service to ensure customer loyalty and repeat custom.

The Service Advisor we are looking for will be a team player who thrives in a customer centric, creative, and a results' driven environment. They will lead by example with consistent high standards towards customer service whilst maintaining composure in challenging situations. They will also be logical, methodical, and innovative in their approach whilst using their energy and charisma to maintain a trusting and productive environment.

Hours: 45 hours per week

Job Location: Volvo North West London, Elstree WD6 3SA, United Kingdom

Job Types: Full-time, Permanent

• Weekend availability

Work Location: In person

To be successful in this role you will have a great eagerness to learn and passion for the automotive industry, their dedication to design, and their commitment to performance. For this role you must have the following: -