Team Leader

Working Pattern: Monday to Friday | 37.5 Hours Per Week

Salary: £24,851 to £26,337 Per Year | Dependent On Experience

Job ID: 8155

What you'll be serving up...

As a Team Leader, you will be responsible for operating, supervising and supporting a team within a Coffee Shop located at Nottingham City Hospital to ensure effective day-to-day operations. You will play a key role in motivating team members, managing performance, and ensuring tasks are completed to a high standard and in line with company goals.

Lead, motivate, and support a team to achieve performance targets and service standards

Oversee daily operations and ensure tasks are completed accurately and on time

Act as the first point of contact for team queries, guidance, and problem-solving

Monitor and report on team performance, providing feedback and coaching where needed

Support onboarding and training of new team members

Promote a positive, collaborative working environment

Ensure compliance with company procedures, policies, and relevant regulations

Identify areas for improvement and contribute to process enhancements

Communicate effectively with other teams, departments, or external partners as needed

The ingredients you'll bring...

Experience in a supervisory or team leader role

Strong communication and interpersonal skills

Ability to motivate and develop team members

Good organisational and time management skills

A proactive, hands-on approach to problem-solving

Attention to detail and commitment to quality and service

Understanding of relevant procedures or operational processes

Willingness to take responsibility and lead by example