Data Centre Operations Sevenoaks

· Basic understanding of IT operations in a large organisation

· Strong loyalty with regard to data and DC facility security

· Ability to work precisely and quality oriented

· Flexibility and willingness to cope with unexpected problems and situations.

· A general technical orientation

· Competent and professional communication with a commercial attitude over the phone

· Capacity to understand and clarify customer expectations effectively

· Capacity to manage customer expectations and interactions effectively

· Basic understanding of server HW (console, devices )

· Ability to handle various types of media, devices and libraries

· Generic media knowledge (will provide training for specific or customer specific equipment)

· Proficiency in Microsoft Windows, Microsoft Office environment and general PC hardware

· Basic understanding of Networking

· Data centre operations experience

· Familiarity with structures and processes

· Professional certification in a relative field

· A professional degree in a technical discipline

· Fluency in the local language (speaking, reading and writing)

· Fluency in English (speaking, reading and writing)

This is a secure environment requiring security clearance and as a result we invite applications from UK nationals who hold or are willing to undergo SC clearance due to account requirements.

Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.

We are hiring Data Centre Engineers for our client based in Sevenoaks in Kent with regular attendance at Maidstone site.

Visually inspect status indicators (LEDs) on Customer Equipment and report status to Customer

Perform a power-cycle of an item of Customer Equipment pursuant to the detailed, written instructions provided by Customer in the Intervention Request

Perform a visual inspection of power and cabling connectivity

Inspect all cabling for proper seating pursuant to detailed, written instructions provided by Customer in the Intervention Request

Test cable paths for conformance with performance standards pursuant to detailed, written instructions provided by Customer in the Intervention Request

Connect a Crash Cart (KVM) to assist diagnosis of failed reboots or power cycles pursuant to detailed, written instructions provided by Customer in the Intervention Request

Mount media in identified drives as part of system builds or diagnosis pursuant to detailed, written instructions provided by Customer in the Intervention Request

Activate hardware controls pursuant to detailed, written instructions provided by Customer in the Intervention Request; and Replace hot-swappable components pursuant to detailed, written instructions provided by Customer in the Intervention Request.

The role will involve working both dayshift/nightshift hours and we offer a generous shift allowance as a result.

Due to frequency of attendance at both sites, we require candidates who can drive and have their own transport.