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Government Soft Landings (GSL) Manager

Hybrid in Manchester·Added today (last checked 14 Nov)

Department for Work and Pensions (DWP)

36 open roles

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Our summary

Salary
£45,225 - £47,362 a year

About £3,010 - £3,140 a month after tax.

Work mode
Hybrid, Manchester
Closing date
Apply by Wednesday 25 November
Pension
28.97% employer pension
Commute
Cycle to work and season ticket loan

Skills

Nice to have

Requirements

What we're looking for

  • Experience of working in the construction industry in the field of Design, Construction Management, Facilities Management, or Asset management.
  • Experience and strong understanding of using IT systems for managing information through the Building Information Management or Soft-Landing approach (e.g. Autodesk BIM360/A-site/Viewpoint) across Design and/or Construction phases of projects. [Lead Criteria]
  • Expert understanding and knowledge of information management, and the information lifecycle in the construction or property industry, with extensive practical experience of applying this.
  • Experience delivering projects to Government Soft Landings/BSRIA soft-landing principals on a range of different project types and scale.
  • Experience of specifying and/or assessing Environmental, Social, Security and Economic outcomes of projects
  • Familiar with Post Occupancy Surveys with a focus on asset management.
  • Experience in conducting data‑driven analysis to evaluate building performance, user feedback or operational outcomes.
  • Proficient in using digital tools and analytical software (e.g., Excel, Power BI, or similar) to manipulate datasets and present findings in a clear and easy to understand way
  • Ability to communicate analytical insights through clear summaries, dashboards or reports for non‑technical stakeholders.

Nice to have

For jobs located in Wales, the ability to speak Welsh is desirable.

Desirable Skills, Knowledge & Experience

  • Relevant experience in a project delivery role.
  • Good supplier relationship, contract, and commercial management outcomes.
  • Proficient in MS Office applications Visio, PowerPoint, Project, Power BI.
  • Experience in building modelling activities
  • Capable of problem solving and process management (development & implementation).
  • Document control experience, along with document control process management.
  • Knowledge of property data management systems, computer aided facilities management systems and Government Standards.
  • Asset Management Specification & validation.
  • Applicable Degree/Professional body accreditation/or suitable experience (e.g. Architecture Degree or Post Graduate, MSc Mechanical & Electrical Engineering and Design, CIBSE Soft Landings and Government Soft Landings).
  • Achieved or working towards a qualification in project management.

Pay & benefits

What you'll get

£45,225 - £47,362

A Civil Service Pension with an employer contribution of 28.97%

Alongside your salary of £45,225, Department for Work and Pensions contributes £13,101 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

DWP have a broad benefits package built around your work-life balance which includes:

  • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
  • Generous annual leave - at least 23 days on entry, increasing up to 30 days over time (pro-rata for part time employees), plus 9 days public and privilege leave.
  • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
  • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
  • Family friendly policies including enhanced maternity and shared parental leave pay after 1 year's continuous service.
  • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
  • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women's Network, National Race Network, National Disability Network (THRIVE) and many more.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Visa & relocation

For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.

The role

The role will help in implementing an assurance process that will help keep structured project information validated for use by asset management colleagues with a focus on transferring Project data into asset management data.

The role will have a need to be adaptive and pro-active in their approach to Government Soft Landings, with scope for wider responsibilities in supporting the team. The right candidate will be the touch point for a range of internal teams, field leading supply chain partners, other Government Departments, with the opportunity to innovate and grow areas of personal interest, in a supportive and inclusive team.

Government Property Profession Career Framework (Link)

This role sits within the following:

  • Job Family - Strategic Asset Management
  • Core Role - Property Data Management
  • Level - Practitioner

What you'll do

  • Oversight of the Government Soft Landings approach, assisting in the seamless transition from capital projects to operational phase asset management.
  • Maintain and improve a clear, accurate, and accessible 'golden thread' of information for DWP's built assets.
  • Act as the Owner and/or GSL Champion in line with BS8536‑1, ensuring all relevant role‑holders are identified, engaged, and supported (including upskilling where required) to contribute effectively to the project.
  • Liaise with key stakeholders, delivery partners and main contractors to ensure Asset Management is informed that Soft Landings project milestones are on track, relevant policies (including sustainability) are applied, and all Soft Landings reporting is assured and submitted on time, in line with GSL principles. Assisting in the delivery of validated and assured data to others for decision making.
  • Understand project methodologies (e.g., PRINCE2) and how a Soft Landings approach supports effective handover from Projects to FM/Asset Management, ensuring BIM is implemented effectively through early involvement of FM professionals.
  • Contribute to the creation of a structured GSL reporting framework and present performance insights using Power BI dashboards or advanced Excel analysis.
  • Analyse assurance KPIs using departmental systems, identify trends and findings, and provide recommendations to improve the Soft Landings process and associated documentation.
  • Managing the departments chosen digital records and systems to ensure that the validity and accurateness of the data held is validated and current, improving processes, introducing new ways of working, and improving data quality at every stage of data lifecycle.
  • Lead the development, maintenance and delivery of BS 8536‑aligned assessment documentation covering Environmental, Social, Security and Economic performance outcomes, underpinned by a comprehensive Post Occupancy Evaluation approach across the DWP estate.
  • Assist in the development and upkeep of key documents, processes and procedures to assist the Government Soft Lands approach to Projects and refurbishments undertaken across our Estate.
  • Working with FM Supply chain partner to ensure the projects deliver a suitable solution which has the long-term benefits found thorough best practise Asset Management and client-side facilities management services (field teams, asset management surveyors, etc), driving design innovation and increasing product knowledge in the department leading to collaborative procurement via mutually agreed specifications.
  • Providing assurance that project information, outcomes and operational readiness requirements are delivered in accordance with GSL principles.

How you'll work

Flexible working, Full-time, Job share, Part-time

Sheffield, Leeds, Manchester, Birmingham, Newcastle, Blackpool, Glasgow (Atlantic Quay) & Pontypridd
Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027
For candidates requesting to work in Blackpool Peel Park, please note these roles will initially be based at Blackpool Peel Park and will then move to Blackpool Fylde View by April 2027
For candidates requesting to work in Sheffield Hartshead Square, please note these roles will initially be based at Hartshead Square and then move to 1 West Bar by early 2028

This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.

If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.

If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.

Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business.

Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time.

Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027

For candidates requesting to work in Blackpool Peel Park, please note these roles will initially be based at Blackpool Peel Park and will then move to Blackpool Fylde View by April 2027

For candidates requesting to work in Sheffield Hartshead Square, please note these roles will initially be based at Hartshead Square and then move to 1 West Bar by early 2028

Apply before

Apply before 11:55 pm on Wednesday 25th November 2026

Reference number

489763

Job grade

Senior Executive Officer

Contract type

Permanent

Type of role

Estates
Property

Number of jobs available

1

Technical skills

We'll assess you against these technical skills during the selection process:

  • Experience and strong understanding of using IT systems for managing information through the Building Information Management or Soft-Landing approach (e.g. Autodesk BIM360/A-site/Viewpoint)
  • Experience in conducting data‑driven analysis to evaluate building performance, user feedback or operational outcomes.
  • Expert understanding and knowledge of information management, and the information lifecycle in the construction or property industry, with extensive practical experience of applying this
  • Experience delivering projects to Government Soft Landings/BSRIA soft-landing principals on a range of different project types and scale.

Job contact

  • Name : Matt Pepper
  • Email : matt.pepper@dwp.gov.uk

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Hiring process

This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills.

As part of the application process you will be asked to provide a Personal Statement of no more than 1000 words against the essential criteria as outlined above. You will also be asked to provide a short CV.

Your CV should be fairly short and just evidence very brief details of your work history and Qualifications.

While your CV is not formally scored it will be used to validate the evidence of your Personal Statement.

Please do not submit a speculative application where you do not meet at least 50% of the essential criteria as these applications will be unsuccessful. Do not include Behaviour examples within your application as these will not be assessed in the sift and will only be used at interview stage.

Further details around what this will entail are listed on the application form.

There will be an initial sift of applications based on the Personal Statement only, so please ensure you evidence how you meet the Essential Skills, Knowledge & Experience requirement contained in the vacancy in this section. This will form a short list for interview.

If we receive a large number of applications we will conduct an initial sift on the Lead Criteria only. If you pass the initial sift you will be progressed to full sift or directly to interview.

All candidates who are successful at the sift stage will undertake a single virtual video interview.

There you will be assessed against the essential criteria listed in the vacancy.

You will be asked questions to validate your knowledge which will be measured against the essential criteria as specified in the vacancy. Your will also be asked some Strength questions.

Currently the sift is scheduled to take place w/c 7th December 2026 and interview dates w/c 14th or 21st December 2026. Interviews are scheduled to take place virtually and dates are subject to change.

Feedback will only be provided if you attend an interview or assessment.

About Department for Work and Pensions (DWP)

Industry
Government Administration

In their own words

About the company & team

DWP - Corporate Transformation

The Department for Work and Pensions (DWP) is one of the government's largest public service departments with a sizeable annual budget, serving over 20 million citizens.

The estate spans 1.4 million square metres across 800+ sites and supports around 78,000 colleagues.

Our vision includes DWP colleagues, supply chain, partners and, most fundamentally, the customers the Department exists to serve. They are the reason for our existence.

We are responsible for the day-to-day operation of our vast Estate by managing a private sector supply chain that delivers essential services such as Security Guarding, Maintenance, Property and Leasehold Management, Construction, Cleaning and Facilities Management.

DWP Estates is not just about maintaining buildings - it's about transformation. Our strategic goals include:

  • Transitioning to a smaller, more affordable, and adaptable estate to meet future needs
  • Investing in infrastructure through planned replacement works
  • Embedding sustainability in line with Government Greening Commitments (GGCs)
  • Delivering cost-effective services while maintaining high standards
  • Creating a professional, best-in-class working culture across the Government Property profession

Our Estates strategy ambitions have been refreshed to take us through to 2030:

  • OPTIMISE: Continue to transition to a more affordable and adaptable DWP estate that creates productive environments
  • INVEST: Investment in an improved environment that better meets the needs of customers and colleagues and minimises service disruption
  • SUPPORT the drive for sustainability throughout DWP
  • DELIVER: Expertly deliver improving, cost-effective services for DWP
  • THRIVE: Continue to develop a working culture for DWP Estates that is best in class across government

There is no better time to join the award winning DWP Estates team.

  • Email : dwprecruitment.grs@cabinetoffice.gov.uk

Additional information

At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

Find out more about working for DWP on the DWP Careers Hub.

A reserve list may be held for a period of 12 months from which further appointments can be made.

If you are placed on a reserve list but we cannot immediately offer you a post, please note:

  • If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health).
  • If DWP makes an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list.

If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the "Reasonable Adjustments" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Disclosure and Barring Service and Internal Fraud Database Checks

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If successful and transferring from another Government Department, a criminal record check will be carried out.

New entrants are expected to join on the minimum of the pay band.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks.

Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWP's Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role.

Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions.

Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.

  • Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website.

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.

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