UK jobs. Bigger possibilities.

hire.moi

Infrastructure Operations Engineer

Hybrid in Swansea·Full-time·Added yesterday (last checked 3 Nov)

Driver and Vehicle Licensing Agency (DVLA)

12 open roles

Apply

Our summary

Salary
£40,590 a year

About £2,730 a month after tax.

Work mode
Hybrid, Swansea
Contract
Full-time
Closing date
Apply by Sunday 15 November
Holiday
25 days holiday
Pension
28.97% employer pension

Skills

Requirements

What we're looking for

To be successful in the role, you will need to be able to manage IT systems on and off premise. You will need to support software and infrastructure development projects and be able to work autonomously.

Technically you would have worked with a range of systems, such as Windows and Linux Server operating systems in both virtual and physical environments, with evidence of implementing technical best practice within a technical framework.

You will be an excellent communicator, able to collaborate with colleagues and customers whilst diagnosing and resolving problems and escalated customer issues.

You will be adept at investigating and implementing technical solutions whilst documenting processes to ensure they are fit for purpose and repeatable.

Pay & benefits

What you'll get

£40,590

The salary of £40,590 (base salary £37,090) includes a non-pensionable Recruitment and Retention Allowance of £3,500.
The role includes an additional 35% shift allowance calculated on base salary.

Joining our department comes with many benefits, including:

  • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
  • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday
  • Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Passionate, reliable and always willing to push yourself and those around you, you'll continue to seek improvement in your own role and challenge us too. Because we pride ourselves on how we approach your development. From training courses to specialist skills workshops and opportunities to grow your expertise, we thrive when you thrive. You can find out more about all of the above here alongside a full list of our benefits:

  • Best in class learning and development tailored to your role
  • An environment with flexible working options where we encourage a great work-life balance
  • A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
  • Generous employer contribution of 28.9%, depending on chosen pension scheme
  • Digital communities with clear career frameworks
  • On-site gym plus personal training available (membership applies)
  • On-site nursery, restaurants and coffee bar
  • 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
  • 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
  • Free parking

Find out more about the benefits of working at DfT and its agencies (opens in a new window).

Visa & relocation

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check. To allow for meaningful checks to be carried out, candidates will be required to have at least 5 years continuous residency in the UK. All applicants for this role must ensure that they meet this minimum residency requirement - if you do not, your application will be withdrawn.

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

The role

Are you passionate about IT and ready to embrace a new challenge?

Are you experienced in a range of systems such as Windows and Linux Server?

If so, we would love to hear from you!

At the Driver and Vehicle Licensing Agency (DVLA) we build world class digital services and you'll be part of a team delivering both change and service excellence. As we continue the transformation journey there will be opportunities for you to support programmes that help migrate legacy technology onto cloud-based platforms paving the way for the future business and service transformation.

As an Infrastructure Operations Engineer you will play a key role in supporting, managing and maintaining the core IT infrastructure that underpins critical business and production services.

Working across both physical and virtual Server environments, you will be responsible for the maintenance, support and ongoing operation of infrastructure solutions and services. Supporting Windows, Linux and UNIX Server you will ensure systems are delivered and maintained in line with industry best practice, organisational standards, service requirements and key performance indicators (KPIs), helping to provide secure, reliable and efficient services throughout their lifecycle.

This role offers the opportunity to work within a dynamic operational environment, contributing to the stability, performance and continuous improvement of essential IT services.

What you'll do

Your responsibilities will include, but aren't limited to:

  • Supporting the operation, monitoring and maintenance of critical Server infrastructure and application services.
  • Ensuring services are proactively managed through effective monitoring, alerting and automation.
  • Working collaboratively across operational and technical teams to deliver resilient and reliable services.
  • Contributing to service improvements that enhance performance, reduce risk and improve efficiency.
  • Maintaining effective communication with stakeholders and ensuring operational activities are managed safely and efficiently.

How you'll work

Flexible working, Full-time, Job share, Part-time, Shift working

Shift Pattern

The successful candidate is required to be available on a rota basis to undertake work within a shift system covering 24 hours a day, 7 days per week. An indicative shift allowance of 35% is applicable, calculated on base salary.

Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (the location cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under 'Contact point for applicants'.

Reference number

487197

Job grade

Higher Executive Officer

Contract type

Permanent

Type of role

Digital
Information Technology

Number of jobs available

1

Location

Swansea

Job contact

  • Name : ITS Recruitment
  • Email : ITSRecriuitment@dvla.gov.uk

Recruitment team

  • Email : dftrecruitment.grs@cabinetoffice.gov.uk

Share this page

Hiring process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview & Technical Exercise

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

Experience - you will be asked to provide a CV (unlimited wordcount) and personal statement (750-word count). Please provide evidence of your Experience of the following:

  • managing and maintaining a range of systems including Windows\Linux Server Operating Systems and associated enterprise tools,
  • monitoring, troubleshooting and resolving technical incidents and implementing change,
  • the use of scripting\automation technologies to streamline and modernise processes.

The sift will take place week commencing 16/11/26.

Should we receive a high volume of quality applications, we may invite a shortlist of the highest scoring candidates to interview. This means that some applications that meet the required standard could be placed 'on hold' after the sift and invited to interview if the vacant position(s) remain unfilled. You will be notified if your application is being put 'on hold' once the sift has been completed. Following interviews, any applicants remaining on hold will be notified by the panel of the next steps regarding their application.

Stage 2: Interview & Technical Exercise

At interview stage, you will be assessed against the following Success Profile elements:

Please note that there will be a technical exercise to cover the skill Technical Understanding, further information will be provided if you are successful through to interview.

The interviews will take place week commencing 23/11/26.

This interview will be conducted in person at our Swansea office, Longview Road, Morriston, Swansea, SA67JL. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

We may hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

Feedback will only be provided if you attend an interview or assessment.

About Driver and Vehicle Licensing Agency (DVLA)

Industry
Government Administration

In their own words

About the company & team

DVLA - Information Technology Services

Find out more about what it's like working at DVLA - Driver and Vehicle Licensing Agency - Civil Service Career


Working for the DVLA Digital Team

At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that'll wash across the nation. Here the work you're doing has the capacity to change the way 53 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day.

To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog.

Additional information

Apply before 11:55 pm on Sunday 15th November 2026

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Additional Information

Security Check

We'll assess you against these behaviours during the selection process:

  • Working Together
  • Communicating and Influencing

We'll assess you against these technical skills during the selection process:

  • Technical Specialism (Skill level: Awareness)
  • Technical Understanding (Skill level: Awareness)
  • Coding and Scripting (Skill level: Awareness)

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

  1. Working Together

These can be found at Government Digital and Data Profession Capability Framework

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you're deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

  • Hate speech or discriminatory behaviour
  • Threats or acts of violence
  • Illegal activity or substance misuse
  • Sexually explicit material
  • Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It's not about judging your personality or lifestyle - it's about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail what's being looked at and how your data is handled securely and fairly.

For further information on National Security Vetting please visit the Demystifying Vetting website.

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

All open roles at Driver and Vehicle Licensing Agency (DVLA)

More jobs like this

or browse Mid-level·Hybrid·Civil Service & Government·Government Administration

WhatsApp

More jobs from Driver and Vehicle Licensing Agency (DVLA)

See all 12 jobs

Similar jobs