Area Manager in Swansea

About Us

You know who we are, you've probably tried our delicious pizzas and now you're thinking about joining our team - fantastic!

At Domino's we're passionate about delivering hot, fresh pizzas and giving outstanding service to our customers, whether it's a busy Friday night or a midweek treat. Through our vast network of stores, our franchise partners employ over 35,000 people who work in a variety of different roles. We're committed to innovation, community engagement, and creating rewarding careers - and we'd love to have you join us.

The Role

As an Area Manager, you'll be responsible for overseeing multiple stores, ensuring operational excellence, driving performance and maintaining brand standards. You'll lead and develop store teams, manage resources effectively and ensure a high level of customer satisfaction. This is a hands-on leadership role where you'll be expected to role model the behaviours and standards expected across the business.

Key Responsibilities

• Lead and support multiple store teams to deliver excellent service and operational standards
• Motivate teams to delight customers and consistently meet high standards
• Build high-performance teams through regular coaching, training and skill development
• Manage performance, absence, and conduct across your area
• Deliver against key performance indicators (KPIs) including sales, service and compliance
• Ensure stores meet cleanliness, food safety, and health & safety standards
• Drive succession planning and people development across your teams
• Manage change initiatives and support business growth
• Adhere to company policies, including managing performance when required

About You

• Experience in a multi-site managerial role
• Proven track record in developing leadership teams and succession planning
• Strong organisational and prioritisation skills
• Excellent communication and stakeholder management abilities
• Hands-on leadership style with the ability to role model expected behaviours
• Experience in managing business operations including financials, stock control, and compliance
• Able to work at pace and adapt to changing demands
• Flexible availability, including evenings and weekends

Role Requirements

This role involves regular travel between stores, periods of standing, lifting and carrying items and working in both warm and cold environments. You may also occasionally work outdoors (e.g. for deliveries or waste disposal). It also involves regular weekend and evening work.

Benefits include

• Competitive pay + performance related bonus
• 28 days paid holiday per year (includes BH, pro rata for part time)
• Flexible working hours
• Staff discount on our delicious food (we know you were looking for this!)
• Staff meals (conditions apply)
• Company pension scheme
• Family Leave policies in place
• Paid training opportunities
• Supportive, inclusive, and fun team environment

Equal Opportunities

We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any adjustments to the recruitment process, please let us know.

Please note: Domino's stores are operated by independent franchisees, therefore terms and conditions of employment across stores may vary and will be clarified during the selection process.