Senior Transport Shift Manager

On-site in Tamworth·Full-time·Added today (last checked 26 Oct)

DHL Supply Chain UK

326 open roles

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Our summary

Work mode: On-site, Tamworth
Contract: Permanent, full-time hours
Experience: Senior level
Closing date: Apply by Thursday 26 November
Holiday: 33 days holiday
Pension: 8% employer pension

Skills

Requirements

What we're looking for

Previous Transport management experience (Senior Transport Shift Manager/Transport Manager or similar) is essential
Hold a valid International Transport Manager CPC qualification or willing to obtain
Have significant experience managing large-scale transport operations, including fleet management, driver populations and operational delivery
Must hold a valid UK driving license for infrequent visits to our customer site in Worksop (Manton Wood)

Nice to have

Are natural motivators who can lead, engage, develop, influence and inspire teams while creating a positive and inclusive work culture
Analytical and methodical, able to support recommendations with accurate data
Thrive in fast-moving and pressurised logistics environments and can confidently balance customer expectations with operational priorities
Enjoy working collaboratively with customers, operational teams and support functions

Pay & benefits

What you'll get

Free on-site parking
33 days annual leave with the option to buy additional days
Discretionary bonus based on performance
Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
Free confidential 24/7 GP consultations
Hundreds of retail and lifestyle discounts
Affordable loans, savings schemes and free mortgage advice
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅WHO WE ARE

The role

Position: Senior Transport Shift Manager
Location: Tamworth
Grade: RCS. M
Shift patterns: Monday-Friday. Evening shift (14:00-22:00)
Contract Type: Permanent (Full-Time)

We're seeking an experienced Senior Transport Shift Manager to join our Tamworth site, working closely with our customer to deliver outstanding transport performance. If you thrive under pressure, remain calm in demanding situations, and are passionate about leading successful teams, this could be the role for you.

✅WHAT YOU'LL DO

What you'll do

Managing a team of First Line Managers and 134 driver for one of the largest fleet Network Transport Solutions sites
Support the end-to-end transport operation, ensuring safe, efficient and sustainable performance while consistently delivering exceptional service to customers
Track, analyse and report on key contractual and operational KPIs, identifying root causes of failures and implementing corrective actions to improve performance
Deliver team member performance reviews (1-2-1's), development and/or succession planning, providing coaching as appropriate
Produce customer-facing reports, presentations and performance updates, including contractual metrics, service levels, CO₂ commitments and business performance reviews
Build strong relationships with internal and external stakeholders to deliver operational excellence
Act as the first point of escalation for queries, coaching/training, performance reviews, investigations, HR processes and decision making (Disciplinaries/grievances/dismissals)
Manage operational support functions, including administration teams, returns and POD processes, agency labour coordination, recruitment activities and network improvement plans to support the ongoing success of the contrac
Point of contact for the direct customer - You will be on call every other weekend and will be expected to respond and/or attend site, if required (additional allowance will be implemented)

✅THIS ROLE WOULD SUIT PEOPLE WHO

Hiring process

Please be aware that interviews are provisionally scheduled to take place during the week commencing the 2nd November. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

About DHL Supply Chain UK

Industry: Logistics

In their own words

About the company & team

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

All open roles at DHL Supply Chain UK