Planner

Position: Planner
Location: Wednesbury, West Midlands
Grade: RCS. N
Shift patterns: Monday-Friday. Day time hours
Contract Type: Permanent (Full-Time)

✅A TYPICAL DAY MAY INVOLVE

• Develop and deliver efficient transport network plans using Paragon (planning and scheduling software system), ensuring planning deadlines, load fill, utilisation, and service KPIs are consistently achieved
• Build and optimise loads, routes, trips, vehicle, trailer and driver allocations, making real-time adjustments to ensure deliveries are completed on time and in full
• Monitor daily transport operations, providing proactive support to local transport offices and ensuring adherence to SOPs, work instructions and operational checklists
• Manage delivery point communications and stakeholder engagement, building strong relationships with transport sites, suppliers, contractors, customers and delivery locations
• Analyse planning and operational data to produce management information, identify improvement opportunities, and support continuous improvement initiatives across the network
• Support Planning Manager-led Plan/Do/Review activities by implementing agreed actions, updating systems and driving performance improvements
• Effectively manage subcontracted transport requirements, working with DHL operations and external providers to maintain service levels
• Supporting new customer implementations, change programmes, knowledge sharing, and the training and development of Planning Support team members

✅THIS ROLE WOULD SUIT PEOPLE WHO

• Previous Transport Planning experience within a Supply Chain environment is essential
• Experience using Paragon planning software is essential
• Strong problem-solving, analytical and reasoning skills, with the ability to make effective decisions under pressure
• Excellent written and verbal communication skills
• Ability to remain disciplined, focused and organised, managing multiple priorities in a fast-paced environment
• Demonstrates a right-first-time attitude, positive can-do approach, passion for delivering results, and respect for others

✅WHY JOIN US?

• Free on-site parking
• 28 days annual leave
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 12th or 19th October, 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

#DSCUKICF