Inspector Team Leader

On-site in the UK·Full-time·Added yesterday (last checked 12 Oct)

DHL Supply Chain UK

219 open roles

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Overview

Job details

Permanent contract
Full-time.
Apply by Thursday 12 November
The date the employer’s listing closes.

Requirements

Work on-site in the UK
No relocation package mentioned.

Benefits

25 days holiday
Per the ad, which doesn’t say whether bank holidays are on top.
8% employer pension
Paid in by the employer, per the ad. The legal minimum is 3%.

Skills

The role

Position: Inspection Team Leader
Location: Milton Keynes
Shift patterns: Monday-Friday. Day time hours (08:00-16:30)
Contract Type: Permanent (Full-Time)

Are you an experienced leader with a passion for vehicle quality and operational excellence? DHL is looking for an Inspection Team Leader to join our Finished Vehicle Solutions contract. In this role, you will lead and motivate a team of vehicle inspectors and valeters, ensuring the highest standards of vehicle presentation, quality inspection, and customer service are consistently achieved. This is an exciting opportunity to play a key role in delivering exceptional results within a fast-paced automotive environment.

✅A TYPICAL DAY MAY INVOLVE

To exceed and manage customer expectations by co-coordinating the operational activity of all Company ECO & Loan scheme vehicles to VWG Group employees and affiliates
Oversee and point of escalation for the inbound inspectors, CES team, valeters and contractors on site
Responsible for the inbound and CES team including 1:1's, objectives, employee engagement, induction, training & development
Ensure inbound process runs smoothly to ensure cars are ready in time for customer appointments
Ensure inbound team carry out inspections thoroughly ensuring Goods in Transit damage and missing items are captured
Engage with the Brand and customers, build rapport, trust and be the first point of escalation for customers and a go to point for the rest of the team for knowledge and advice
Provide CES and Inbound inspector cover and office Admin support when required

✅THIS ROLE WOULD SUIT PEOPLE WHO

Previous vehicle inspection experience is highly desirable
Previous people management experience is essential
Excellent communication skills - Verbal and written
Able to work in a pressured environment
Ability to challenge in the right way
Strong attention to detail
Vehicle estimating experience would be desirable

✅WHY JOIN US?

Free on-site parking
25 days annual leave
Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
Free confidential 24/7 GP consultations
Hundreds of retail and lifestyle discounts
Affordable loans, savings schemes and free mortgage advice
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing the 7th September. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.