Consultant or Senior Consultant, Immigration

Deloitte is a market-leader for business immigration services and is the largest single provider of immigration advice to corporate clients and their globally mobile employees, active in 140 countries. At Deloitte, we put the client experience centre stage, and deliver joined up immigration services in conjunction with mobility tax services from within Deloitte's Global Employer Services (GES) practice, and to regulatory standards set by the Deloitte Legal practice.

We are recruiting for an experienced Immigration practitioner to work on secondment with one of our clients. You will be embedded within the client environment and work alongside client stakeholders and our engagement teams as a key part of the service delivery model. The role combines hands-on UK immigration technical support, coordination of global immigration activity and data-led programme oversight. You will build a strong understanding of the client's business, deliver a responsive employee experience and turn operational data into clear insights for stakeholders.

This is a permanent role and you will be onsite in the client office 1-2 days per week.

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As a Consultant or Senior Consultant, acting as a trusted member of our client's team, you will be responsible for:

• Act as a key onsite contact for the client, developing trusted relationships with programme stakeholders, employees, HR and mobility teams and providing timely, practical support.
• Deliver technically accurate, commercially sound advice across a range of UK immigration matters, including assessing eligibility, agreeing case strategy and supporting visa applications and sponsor compliance.
• Maintain up-to-date knowledge of UK Immigration Rules, Home Office guidance and relevant policy developments, escalating technical or compliance risks where appropriate.
• Coordinate immigration activity across multiple countries by liaising with colleagues across the global member firm network and other relevant providers, tracking actions and ensuring consistent service delivery.
• Provide clear strategic and compliance advice that reflects the client's business needs, mobility programme and employee circumstances.
• Oversee case and programme data, including data entry, validation and reconciliation, identifying and resolving discrepancies promptly.
• Analyse operational data to identify trends, risks, bottlenecks and opportunities for improvement, including case volumes, processing times, service levels and outcomes.
• Prepare regular reports, dashboards and stakeholder updates that translate data into clear insights, actions and recommendations for both technical and non-technical audiences.
• Support stakeholder meetings by preparing management information, explaining performance and trends, recording actions and following through on agreed next steps.
• Contribute to process improvement initiatives, standardised workflows, reporting templates and documented standard operating procedures.
• Provide day-to-day support to Analysts, including delegation, guidance and review of work.
• Use firm and client systems appropriately for case management, reporting, filing, billing and other account administration, maintaining confidentiality and data quality.
• Contribute to knowledge management, training, client projects, communications and wider business development activity as required.
• Work effectively across diverse teams and contribute to an inclusive culture in which people are recognised for their contribution.

Essential

• Experience of delivering immigration services, advising on visa routes (globally and the UK) and compliance requirements, as well as coordinating work across teams, countries, or service providers within a global mobility, immigration, or comparable professional services environment.
• Strong analytical skills, with the ability to validate data, identify trends and draw meaningful conclusions.
• Ability to communicate technical advice, data and insights clearly to both technical and non-technical stakeholders.
• Strong client service and stakeholder management skills, with confidence working onsite in a client-facing environment.
• Excellent attention to detail and a consistent focus on accuracy, quality and compliance.
• A proactive, organised and process-driven approach, with the ability to manage competing priorities and work independently.
• Experience using Microsoft Excel and PowerPoint, or similar applications, to analyse information and prepare effective reports and presentations.
• Sound judgement, discretion and an understanding of the confidentiality requirements associated with immigration and employee data.
• A collaborative approach and commitment to supporting colleagues and delivering a positive employee experience.

Desirable

• In-house experience supporting a global immigration or mobility programme and working with international delivery teams.
• Experience developing dashboards or data visualisations and reporting against key performance indicators.
• Experience using technology to improve customer experience, strengthen data analytics or increase operational efficiency.
• Experience contributing to project management, change initiatives or continuous improvement activity.
• Experience drafting or maintaining standard operating procedures, process maps or reporting frameworks.

Innovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own.

Global Employer Services is a 1,000-strong award-winning, relationship-focussed business. We focus on the risk and regulatory agenda, delivering long-term value to our clients. Our clients range from high-net-worth individuals and highly ambitious start-ups to a large number of FTSE 100 and 250 companies, with significant global footprints.

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

"I thoroughly enjoy the opportunities and the people I engage with: they enrich my day immensely. Every week throws up new challenges, new risks to assess, new plans to develop." - Montine, Tax

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You'll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

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We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers