WMS Systems Trainer

Salary: £36,000 per annum. 

• Annual Leave – 28 days inclusive of the bank holidays. 
• Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance -  x2 your annual salary.
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. 
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses. 
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

Our Lutterworth site have an exciting opportunity for a WMS Systems Trainer to join our team on a full time, permanent basis.

As a WMS Systems Trainer you will create engaging training material and courses that impart the necessary skill and knowledge to colleagues. You will have the responsibility to organise courses and manage attendance, ensuring training is delivered to the right individuals.

• Create training materials, manuals, and documentation to support the learning process.
• Conduct on-site or remote training sessions for staff on how to use the system, utilising various training methods, such as workshops, presentations, and hands-on exercises, to accommodate different learning styles.
• Undertake assessments to evaluate the proficiency of warehouse staff in using the WMS. Provide constructive feedback to learners and offer additional support as needed.
• Deliver refresher courses or advanced training sessions as the WMS evolves or updates are implemented.
• Collect feedback from trainees regarding the effectiveness of training programs.
• Maintain up-to-date training documentation, manuals, and knowledge repositories.
• Stay informed about updates, enhancements, and changes to the WMS. Quickly adapt training material to incorporate new features or functionalities.

Working hours: Monday-Friday, 9am-5pm (flexibility required). 

• In-depth knowledge of the specific system being implemented or similar systems.
• Background in training methodologies and adult learning principles, previous experience in training roles, especially related to system being implementations.
• Excellent communication and presentation skills and the ability to adapt training approaches to different learning styles.
• Strong problem-solving skills to address user queries and challenges.
• Understanding of the operational processes and workflows associated with the system being trained.