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Healthcare Assistant

On-site in Bishop Auckland·Part-time·Added today (last checked 9 Nov)

County Durham and Darlington NHS Foundation Trust

30 open roles

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Our summary

Salary: £25,760 - £27,476 a year
About £1,840 - £1,940 a month after tax.
Work mode: On-site, Bishop Auckland
Contract: Part-time
Closing date: Apply by Friday 13 November

Skills

Patient Care

Nice to have

The role

Job summary

This in an INTERNAL position for a part-time 20 hour per week Band 3 Healthcare Assistant within Sexual Health. The main part of this role will be based within the Community CASH Team at Bishop Auckland Hospital. However, the successful candidate will work as part of a multi-professional team under the direction of qualified health care staff who will be providing comprehensive, evidence based and patient focused sexual health care. This role will be predominantly based in community Contraception and Sexual Health clinics (CASH) with hospital CASH and Genito Urinary Medicine clinics (GUM) and may include Chlamydia screening and related public health activities and initiatives in sexual health.

The 20 hours will be rostered depending on clinical need, Monday to Friday, daytime and some late evening clinics, with the occasional Saturday in BAH or Peterlee Community Hospital.

This is a blended role of part clinical, part administrative duties encompassing use of IT, reception duties, covering phones for the booking line, clinic administration, together with clinical duties such as, venepuncture, chaperoning, clinical support for the qualified staff members and the smooth running of the clinics. The post requires someone with excellent communication and written skills and clinical experience.

Main duties of the job

The post holder will be responsible for supporting both the nursing and medical staff in the care and treatment of patients attending sexual health services in both clinical and administrative responsibilities, recognising the importance of both elements for the smooth running of the service.

The post is allocated a nominal base but requires you to flexibility work across Trust in the community CASH locations, which may include Chlamydia screening programmes and related public health initiatives within sexual health.

We provide hospital services from two acute sites Bishop Auckland Hospital (BAH) and the University Hospital of North Durham (UHND), as well as community spoke CASH clinics which include Peterlee, Easington and Seaham in the East corridor of County Durham and in Spennymoor, Crook, Shildon and Newton Aycliffe.

The post holder will require excellent communication skills and a professional, non-judgemental approach to patient care who attend our sexual health service.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

Please note that we may close any vacancy early once a sufficient number of applications have been received.

Job description

Job responsibilities

The post holder is responsible for supporting both the nursing and medical staff in the care and treatment of patients attending sexual health services.

General housekeeping duties related to clinical examination rooms and laboratory areas.

Liaise with laboratory staff to request stock and results and process specimens.

Ensure appropriate labelling and storage and transportation of specimens.

After training as required, to undertake basic clinical observations/procedures as directed by doctor or nurse.

Communicates and gives care to all patients in a non-judgmental manner

Undertake urine testing for infection and pregnancy testing, as instructed by trained staff

Venepuncture after training and supervised practice

Post treatment compliance and updating of partner details by telephone after training and supervised practice.

Undertake test and go with appropriate patients and ensure that appropriate coding is completed

Conduct basic sexual health screening in outreach settings.

Assist and observe patients undertaking clinical procedures such as IUS/IUD insertion, implant insertion and removal, biopsies with trained staff members

Maintenance of strict patient confidentiality at all times.

Abide by Trust polices and procedures (includes mandatory and statutory training)
Triage patients using specific triage algolrythm and book approppiate appointment slot.

Administration and clinical preparation of clinics

Answering calls on the booking lines and making patient appointments

Reception duties including greeting patients and visitors on arrival in clinic

Ensure registration / confidentiality forms are completed and attached to the EPR

Ensure demographics are checked and updated at every contact / opportunity

Monitor generic email and incoming requests / referrals appropriately

Ensure clear and accurate records of all care contact with or regarding the patient is documented in the EPR

Report to a Nurse or Doctor any disclosure or observation by patient of assault, abuse or untoward incidents

After training to be able to discuss where appropriate with patients, various research projects that sexual health are undertaking.

Provide C card service including registration and distribution adhering to the Fraser guidelines and recognise when to refer safeguarding issues to a Nurse or Doctor.

The post holder may be required to undertake other duties commensurate with the banding of the post and experience and training.

Person Specification

Special Requirements

Essential

The ability to work in a flexible way, including evening and weekend work as per clinic need.
Ability to travel independently across different venues to fulfill the requirements of the post

Qualifications

Essential

Relevant NVQ Level 3/Level 3 Diploma in Health & Social Care or equivalent relevant experience.
Care Certificate or willingness to complete within first 6 months of commencement in post.
GCSE equivalent in English and Mathematics.

Desirable

Safeguarding Children training
Safeguarding Adults training

Experience

Essential

Experience working unsupervised

Desirable

Experience of working within a sexual health or contraception setting or other relevant sensitive environment
Experience of community-based work in a relevant field.
NHS healthcare experience
Experience of working with a diverse cohort of people including young people

Special Skills & Knowledge

Essential

Awareness of the principles of confidentiality and relevant policies
Good oral and written communication skills
Competent use of IT.
Demonstrate the ability to obtain blood samples from patients via Venepuncture desired but training can be given to the suitable candidate
Demonstrate the ability to perform basic clinical observations/procedures as directed by doctor or nurse, desired but training can be given to the suitable candidate
Able to demonstrate a high level of enthusiasm and commitment
Able to work flexibly under pressure, rapid pace, and with an unpredictable work pattern
Self-starter, able to work independently, on own initiative and to deadlines
Ability to plan and organise workload to ensure safe service provision
Team player - ability to engage positively with other members of the multi-disciplinary team

Desirable

General sexual health and contraception knowledge
Skilled in obtaining blood samples via venepuncture
Knowledge of policies and procedures surrounding care of young people under 16

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.