2nd Line Technical Support Specialist

Ready to take your IT support career to the next level?

At Community Integrated Care, technology plays a vital role in helping us deliver exceptional support services across England and Scotland. We're looking for a skilled and customer-focused 2nd Line Technical Support Specialist to join our IT team and help ensure our colleagues have the tools, systems and support they need to deliver life-changing work every day.

This is an exciting opportunity for an experienced IT professional who thrives on solving complex technical challenges, supporting users, and driving continuous improvement across a national organisation.

This is an office based role so the successful candidate will be based within an hours commute of our head office in Widnes.

What is The Deal for you?

• Flexibility! You can work your full-time hours over 4 days and enjoy a long weekend or work over 5 days to accommodate your other commitments.
• Benefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
• Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications.
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.