Funeral Service Crew & Arranger

• 30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services

• 23 days holidays (pro rata, rising with service)

• a pension with up to 10% employer contributions

• access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day

• access to virtual GP and free eye tests

• endless career development opportunities including apprenticeships

• friendly, supportive team and the knowledge that you make a huge difference to your community

• access to Stream - a money management app that gives you access to a percentage of your pay as you earn it

Co-op Funeralcare, 679 Garratt Lane, Earlsfield, SW17 0PB

We are hiring Funeral Service Crew, Funeral arrangers/Mobile Funeral Arrangers.

You'll need a full manual UK driver's licence for the Funeral Service Crew.

You'll need access to your own Car for the Mobile Funeral Arranger.

• collect the deceased from a range of locations and scenarios in a professional and empathetic manner.

• bear coffins on the day of the funeral and drive funeral vehicles

• maintain the cleanliness of equipment and facilities, including vehicles

• prepare coffins and engrave name plates

• prepare the deceased in our care for viewings and the funeral

• maintain client management applications daily, inputting detailed and timely information to keep records consistently updates

• safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries

• build and maintain positive relationships with clients and the community

• support our clients both in person and over the phone, arranging family visits and answering client questions make sure that the funeral home -both inside and out-is always clean, safe, and welcoming, maintaining a professional and comforting environment for our clients, as well as reporting and recording any maintenance issue (there will be times when you'll be the only person in branch)

• work with different digital systems and devices (computers, tablets, smartphone applications) to accurately manage client documentation, funeral arrangements and invoicing

• make sure that all regulated work, like selling and informing clients about our funeral plans, is referred to the Funeral Plan Arrangers

• support with manual handling of coffins and assist in the care and preparation of the deceased (preparing for viewing - hair, make-up etc, moving the deceased and other general responsibilities)

• update client management applications, entering accurate and timely information to ensure records are kept up to date at all times

• travel to meet clients build and maintain positive relationships with the community

• make sure that all regulated work, like selling and informing clients about our funeral plans, is referred to the Funeral Plan Arrangers team

• update client management applications, entering accurate and timely information to ensure records are always kept up to date

• 2 x 12-month contract Full-time roles (37.5 hours per week)

• 3 x Permanent Full-time roles (37.5 hours per week)

• 1 x Part-time role (18.75 hours per week)

• £14.99 hourly rate including London allowance plus great benefits

Monday to Sunday 8am to 8pm - as part of this role, you'll also be part of the on call rota Saturday and Sunday 8am to 8pm

You don't need any previous experience in the funeral industry as we provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.

• 1 x Part-time role

• £15.22 hourly rate including London allowance plus great benefits

• 2 x Part-time roles

• £15.22 hourly rate including London allowance plus great benefits

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: