HR Services Administrator

• Act as a key point of contact for employee enquiries, managing the shared inboxes for HR, TA and L&D and ensuring fast turnaround, action or escalation where appropriate
• Contribute to continuous improvement initiatives by identifying and implementing enhancements to HR processes
• Prepare new starter contracts and offer documentation to support an effective and smooth onboarding experience for both the candidate and line manager 
• Provide guidance on HR policies, processes and operating procedures for employees and managers
• Coordinate and schedule interviews across business areas, ensuring a smooth and professional experience for candidates and hiring managers
• Provide co-ordination support and assistance for internal talent programmes, development programmes and L&D projects
• Carry out exit interviews, when requested, and feedback to the relevant HRBP
• Provide greater support with ER cases i.e. supporting with performance or absence processes

At Close Brothers we welcome applications from people of all backgrounds, including those without previous financial services experience. We encourage you to apply even if you don’t meet every requirement. We value different perspectives and are committed to creating an open and inclusive workplace where everyone can contribute and develop.

Vacancies are available on a part-time, job-share or full-time basis because we know the best person for the job may not always be available full-time. Our aim is to facilitate requests wherever possible and managers will consider them on an individual basis.

Join the Close Brothers HR Services Team where you will be accountable for providing administrative support across the entire employee lifecycle, ensuring timely and accurate delivery of HR operational tasks and activities.

• Demonstrable organisational and planning ability.
• Excellent attention to detail, maintaining high quality and accuracy.
• Confidence managing and reporting on data.
• An ability to deliver work to a high standard whilst managing conflicting deadlines.
• Excellent written and verbal communication and presentation skills.
• Confidence using MS office packages – particularly Excel, Outlook and PowerPoint

• Previously worked within an HR administrative role
• Forward thinking with a genuine interest in the latest HR practices
• CIPD qualified

As a Disability Confident Employer, we are committed to an inclusive and accessible recruitment process. We recognise that some candidates may require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at recruit.ssc@closebrothers.com or request a call back.