Sales Team Member

Main Purpose

Deliver a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day-to-day maintenance of high retail standards both front and back of house.

Core Accountabilities

Support the achievement of key store KPIs by delivering sales at target levels set by store Management team

Consistently deliver a great brand experience, including utilising technology to enhance the consumers' experience and keeping up to date with product knowledge

Maintain the sales floor and back of house areas in order to deliver high brand and retail standards

Put stock away in the correct places, keeping good order and stockroom aisles clear

Follow Health and Safety procedures at all times as delivered in training

Represent the Clarks brand at all times

Follow cash and stock security procedures to Company standards

Comply with company and legal requirements

Regularly review own performance and maintains a personal development plan

Key Outputs/Results

Achieve required performance standards on KPIs such as sales and multi-sales

Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs

Maintain visual merchandising standards and replenish as required

All Health and Safety training is followed to maintain own and others safety in work

Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in-season product

All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies

Work with integrity in an honest and trustworthy manner putting personal safety and that of others first

All relevant compliance and Company Policies and legal requirements are met

Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews and take action accordingly

Financial

Sales

Multi-sales

Other Measures

Compliance

Key Relationships

Store Team

Store Management team

Area Sales Manager

Essential Knowledge

Stockroom order

Selling models

Customer Service

Stockroom

Technical Skills

IT - use of Epos systems and tablets

Product knowledge

Successful Experience

Well-developed communication skills - able to engage a variety of audiences and communicate effectively with both consumers and colleagues