Clinical Services Manager - Pharmacy

Clinical Services Manager - Pharmacy
Chaucer Hospital
37.5 Hours & Permanent
Salary: Competitive

Chaucer Hospital in Canterbury is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Clinical Services Manager to join their team of staff in the Pharmacy department.

This is a full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

• Provide day-to-day leadership and strategic direction for the pharmacy department, ensuring high-quality service delivery.
• Manage pharmacy staff, including pharmacists, technicians, and support workers, ensuring effective rota coverage and workforce planning.
• Oversee departmental performance against agreed KPIs, quality standards, and regulatory requirements.
• Ensure full compliance with relevant legislation (e.g. GPhC, MHRA, CQC) and national guidance relating to medicines management.
• Lead on the development, implementation, and review of policies and SOPs for safe handling, prescribing, dispensing, and storage of medicines.
• Monitor and report medication incidents, lead root cause analysis (RCA) where necessary, and drive continuous improvement initiatives.
• Oversee the delivery of a comprehensive clinical pharmacy service across inpatient, outpatient, and theatre areas.
• Lead on recruitment, training, supervision, and performance management of the pharmacy team.
• Build strong relationships with consultants, nurses, and other healthcare professionals to ensure medicines are used safely and effectively.
• Manage the pharmacy budget, ensuring appropriate procurement and cost control of medicines and consumables.

Applicants should meet the following criteria:

• GPhC-registered Pharmacist with substantial post-registration experience.
• Demonstrable experience in clinical pharmacy and leadership within a hospital setting.
• Experience in Oncology essential.
• Excellent knowledge of medicines legislation, governance frameworks, and clinical standards.
• Knowledge of General Pharmaceutical Council Codes of Professional Conduct, Ethics and Performance and their implications for practice.
• Knowledge of the Care Standards Act and Care and Quality Commission Requirements.
• Strong leadership, communication, and team management skills.
• Ability to lead audits, investigations, and quality improvement projects.
• Postgraduate qualification in clinical pharmacy, healthcare management, or leadership.
• Familiarity with electronic prescribing and medicines administration (EPMA) systems.
• Understanding of NHS and private sector funding, formulary management, and procurement processes.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Management Bonus Scheme
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

...and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles...and more.

We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy