Head of Community Welfare and Social Inclusion

Salary: £40,000 - £47,500 per annum

At Burnley FC in the Community, you'll have the opportunity to make a genuine difference to people's lives every day. You'll join a supportive and ambitious team that is passionate about creating positive change, while benefiting from opportunities for professional development.

• Generous long service holiday scheme

• Free health and wellbeing services

• Death in service benefit

• Subsidised Burnley FC match tickets

• Discounted holiday and activity camps

• Discounted gym membership

• Learning and development opportunities

• Access to additional staff benefits and discounts

Job Title: Head of Community Welfare and Social Inclusion

The Head of Community Welfare and Social Inclusion will provide strategic and operational leadership for the Charity's Welfare and Inclusion Department, ensuring the effective delivery, continuous development and long-term sustainability of a diverse portfolio of community programmes.

The postholder will lead and support a team of managers and project staff to deliver high-quality, impactful services that respond to community needs, achieve contractual and funding requirements, and contribute to the Charity's strategic objectives.

Working closely with internal departments and external partners, the role will identify opportunities for growth, strengthen stakeholder relationships, secure funding, and ensure the department continues to deliver measurable social impact across Burnley and East Lancashire.

• Lead the strategic development of the Welfare and Social Inclusion Department.

• Develop annual departmental plans aligned to the Charity's strategic priorities.

• Identify emerging community needs and develop innovative responses and programmes.

• Contribute to the wider strategic planning and business development activities of the Charity.

• Represent the department internally and externally, promoting the Charity's vision, values and impact.

• Develop opportunities for departmental growth, diversification and innovation.

• Provide leadership and oversight of all Welfare and Social Inclusion programmes, including but not limited to: Health and Wellbeing, Schools Mental Wellbeing, Targeted Interventions, Youth Engagement, Foodbank and Community Support Initiatives.

• Ensure all programmes operate effectively, safely and in accordance with contractual and funding requirements.

• Lead departmental quality assurance processes, project audits, monitoring and evaluation.

• Ensure departmental compliance with safeguarding, health and safety, GDPR and organisational policies.

• Monitor programme performance and implement improvement plans where required.

• Develop and maintain strong relationships with funders and commissioning bodies.

• Work collaboratively with project leads and the Head of Finance to identify funding opportunities and sustainability plans.

• Lead and support funding applications, contract negotiations and grant management.

• Ensure all programmes operate within approved budgets and demonstrate value for money.

• Monitor departmental financial performance and take proactive action to address risks and opportunities.

• Support the production of impact reports and funding reports for external stakeholders.

• Develop and maintain effective partnerships across the public, private and voluntary sectors.

• Act as a key representative of the Charity at partnership meetings, networks, conferences and strategic forums.

• Build relationships that create opportunities for collaborative working and service development.

• Maintain oversight of key strategic partnerships and ensure positive stakeholder engagement.

• Lead, manage and develop managers, project leads and staff within the department.

• Foster a high-performance culture focused on accountability, continuous improvement and collaboration.

• Ensure staff objectives are aligned to organisational and departmental priorities.

• Conduct regular supervision, performance reviews and professional development activities.

• Coach and mentor managers to strengthen leadership capability across the department.

• Support succession planning and talent development.

• Ensure robust monitoring systems are in place across all programmes.

• Oversee accurate recording of programme data and outcomes on organisational and funder systems.

• Lead departmental impact measurement, analysis and reporting.

• Ensure evidence of outcomes is used to improve services and demonstrate social value.

• To understand and implement the Charity's Safeguarding policy, procedures, and best practice guidelines in your role. To use this understanding to ensure safe working practices, appropriate reporting of concerns and contribute positively to a safe environment.

• To be able to work flexible hours where the role of the job requires. You may be required to work the occasional match day which may fall on a weekend or evening.

• To work towards agreed objectives.

• Comply with all Charity policies.

• Promote the Burnley FC in the Community brand and ethos in a professional, strong, and positive manner.

• Work alongside other team members to support in other areas of the organisation as and when required to promote best practice.

• Hold a commitment to equality and diversity in the workplace.

• Willingness to attend training courses to enhance own professional development.

• Always demonstrate the Charity's values which are: Resilient, Inclusive, Integrity and Passion.

Location: Turf Moor, Harry Potts Way, Burnley, BB10 4BX

Contract Type: Permanent

Working Pattern: 35 hours per week (Mon-Fri)

We're looking for a proactive, enthusiastic, and self-motivated individual who is passionate about making a positive difference within our communities. You will bring a positive, can-do attitude, a strong sense of personal responsibility, and a commitment to delivering high-quality outcomes.

The successful candidate will be reliable, organised, and conscientious, with the ability to work both independently and as part of a team. You will demonstrate resilience when facing challenges, take initiative to solve problems, and remain focused on achieving objectives and meeting performance targets.

Most importantly, we're looking for someone who is committed, supportive, and driven by a genuine desire to help others, embodying the values and ambitions of Burnley FC in the Community.

Burnley FC in the Community proudly supports veterans, reservists, service leavers, and members of the wider Armed Forces community.

We recognise the valuable skills, experiences, and qualities that military personnel bring to the workplace and are committed to promoting employment opportunities for members of the Armed Forces community as part of our ongoing support of the Armed Forces Covenant.

Burnley FC in the Community is committed to promoting positive mental health and wellbeing across the organisation.

We strive to create a supportive and inclusive working environment where employees feel able to seek support, discuss wellbeing openly, and access appropriate resources when needed. We recognise the importance of both physical and mental health and are dedicated to helping our people thrive both personally and professionally.