Contract Manager - Disabled Adaptations

Bristol City Council are not offering sponsorship for this role.

Our work makes a genuine difference to people's lives every day. We are now looking for a Contracts Manager - Disabled Adaptations to help us shape and oversee the delivery of adaptation services across Bristol.

You will be responsible for managing contractor and supplier performance, ensuring compliance with contractual requirements, monitoring quality and value for money, and identifying opportunities to improve service delivery. Working closely with the Accessible Homes Surveying and Caseworker teams, you will ensure contracts are responsive to customer needs and operational priorities.

You will lead regular performance review meetings, oversee KPI monitoring and reporting, analyse customer feedback and service data, and support future procurement activity for adaptation services across the city.

Unlike many traditional contract management roles, this post also maintains a connection to frontline service delivery. You will carry a small technical caseload and undertake surveying activities as required, helping you maintain professional expertise while providing operational oversight of contracted works.

The role also includes line management of the Quality and Compliance Surveyor and will play a key part in maintaining high standards of workmanship, compliance and customer satisfaction.

What We Are Looking For

Full Time, Permanent

Location: 100 Temple Street / Hybrid Homeworking

Are you an experienced Contracts Manager with a passion for delivering high-quality services that help people live independently in their own homes?

Do you thrive on building strong contractor relationships, driving performance improvements and ensuring excellent customer outcomes?

If so, we'd love to hear from you.

This is an exciting opportunity to lead the management and development of contracts that deliver vital home adaptations for disabled residents.

Above all, you will be proactive, collaborative and motivated to continuously improve the services we provide.

In this role, you will have the opportunity to:

• Help shape and influence the future delivery of adaptation services across Bristol.
• Work closely with a skilled multidisciplinary team of surveyors, caseworkers and technical specialists.
• Build strong partnerships with contractors and suppliers to improve quality and outcomes.
• Combine strategic contract management with operational involvement in adaptation delivery.
• Make a real difference to the lives of disabled residents and their families.

You'll also enjoy the full benefits of working for Bristol City Council, including:

• Hybrid working arrangements
• Flexible working and flexitime
• Local Government Pension Scheme membership
• Generous annual leave entitlement
• Access to training, professional development and wellbeing support

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.