Business Support Officer

Full Time, Permanent

Location: Location: City Hall/Working from home

At Bristol City Council we rely on having a strong network of business support staff who help our services run seamlessly and efficiently. We are incredibly proud of these employees who work behind the scenes, making sure we provide an efficient service to a wide range of important services. As a service and as a council we strive to treat one another fairly and with dignity, valuing difference.

The Business Support Service are therefore delighted to be recruiting for a Business Support Officer who are willing to join us to reach shared goals, have a positive can-do attitude and are not afraid of trying new things, also working collaboratively as part of a centralised service, which provides support to a wide range of different departments across the council.

You will work specifically in the area of Bristol Youth Justice Service Team carrying out business support tasks.

The post is busy and attention to detail is important. You will need to manage your time well and regularly review your priorities. You will be working autonomously on tasks when required, taking ownership and responsibility in some areas and playing a supportive role in others.

You will enjoy working creatively to design the most efficient ways of working on each task, but also together as a team, which will require good communication skills with your colleagues and our stakeholders. You will model and promote our Organisational Values and behaviours (sharepoint.com)

This Business Support Service role offer

• Agile working from home (one day a week at the office minimum is required).
• A supportive work environment.
• A Talent Management Scheme to enhance colleague's skills and opportunities.
• Part of a flexible and committed team that makes connections with opportunities across the organisation.

Summary of role:

You will be a confident team player able to attend meetings and take calls from our stakeholders (Police, Court, children and Volunteers) alongside supporting the Youth Justice Service as a whole. You will be able to adapt quickly and use internal programmes such as Childview and Liquidlogic (training is provided) ensuring attention to detail when maintaining and updating records. You will have experience of using Microsoft, including shared Outlook calendar, MS Teams and Excel, and be willing to learn all tasks quickly.

Bristol City Council are not offering sponsorship for this role.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

Applications will be reviewed as they are received, and we reserve the right to close this vacancy early. We therefore encourage you to apply as soon as possible.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information please contact the Team Leader Jane Westerside via email jane.westerside@bristol.gov.uk

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.