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Service Advisor

On-site in Kia West Bromwich·Added 11 days ago (last checked 1 Oct)

Brindley Group

20 open roles

Overview

Requirements

  • Work on-site in Kia West Bromwich

    No relocation package mentioned.

Requirements

What we're looking for

  • A natural communicator who builds rapport with ease
  • Highly organised with strong attention to detail
  • Confident working in a fast-paced, target-driven environment
  • Professional, well-presented, and motivated to succeed

Nice to have

  • Previous experience as a Service Advisor would be advantageous
  • Experience using dealer systems such as Pinnacle/Pinewood is advantageous

Pay & benefits

What you'll get

  • Company pension
  • Employee discounts
  • Life insurance
  • Ongoing training and career development
  • A busy, energetic working environment where you can truly make an impact

The role

At Brindley Kia West Bromwich, we're not just offering a job - we're offering the opportunity to be part of a fast-paced, customer-focused environment where no two days are the same. We are looking for an experienced Service Advisor who thrives on delivering outstanding customer experiences, enjoys working in a busy dealership, and takes pride in being the face of the business. If you're driven, organised, and love working with people, this is your chance to join a team that genuinely values performance, energy, and attitude.

What you'll do

This is a key front-of-house role where you'll be right at the heart of the customer journey:

  • Welcoming customers and creating a professional, positive first impression
  • Managing vehicle bookings for service, maintenance, and repair
  • Working closely with the workshop to ensure smooth, efficient scheduling
  • Keeping customers informed every step of the way - building trust and confidence
  • Identifying additional work and gaining authorisation in a professional manner
  • Delivering a seamless handover experience that leaves customers wanting to return

We want someone who stands out - someone who brings energy to the team and takes ownership of their role:

At Brindley Kia, you'll be part of a team that:

How you'll work

Work Location: In person

Job Summary

Date posted: 28 April 2026

Pay: £32,000 OTE per year

Job Description

Ready to Take Your Career to the Next Level?

What You'll Be Doing

What We're Looking For

Why Join Us?

What You'll Get

Think You've Got What It Takes?

If you're ready to bring energy, professionalism, and a customer-first mindset to a thriving dealership, we want to hear from you.

About Brindley Group

Industry
Automotive Retail

In their own words

About the company & team

The Brindley Group has been building careers since 1931 - and we're still growing. With over 300 employees across 13 dealerships, we offer more than just a role - we offer progression, development, and the chance to be part of a business that rewards hard work and commitment.

  • Supports each other
  • Celebrates success
  • Takes pride in delivering exceptional service every single day
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