Product Manager - Appointments & Healthcare Services

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

Role: Product Manager - Appointments & Healthcare Services

Contract: 12m Fixed Term

Shift pattern: Full Time

Location: Nottingham

Recruitment Partner: Matthew Nelligan

As a Product Manager for Appointments & Healthcare Services at Boots, you will play a pivotal role in shaping the digital experience for our customers. You’ll lead product development from concept to launch, ensuring that our offerings meet both customer needs and business objectives. Collaborating with cross-functional teams, you will enhance the overall experience for both customers and colleagues, making a meaningful impact in the healthcare sector.

• Own specific product features and drive them from concept to launch.
• Translate strategic objectives into actionable product plans.
• Prioritise features and enhancements in line with business goals and user needs.
• Refine and manage the product backlog to ensure the highest-value work is delivered.
• Conduct customer research and gather market insights to inform decisions.
• Define, track, and analyse product metrics to understand performance and guide improvements.
• Identify risks and issues early, escalating and mitigating where needed.
• Communicate updates, successes, and priorities clearly to stakeholders across the business.

At Boots, this role offers you the chance to contribute to a high-profile area of our digital experience, with opportunities for career growth and development. You will be supported in your professional journey, with pathways to advance within the product management field and beyond, as you help shape impactful healthcare services that matter to our customers and colleagues.

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.

Be brilliant with Boots.

• Own specific product features and drive them from concept to launch.

• Translate strategic objectives into actionable product plans.

• Prioritise features and enhancements in line with business goals and user needs.

• Refine and manage the product backlog to ensure the highest-value work is delivered.

• Conduct customer research and gather market insights to inform decisions.

• Define, track, and analyse product metrics to understand performance and guide improvements.

• Identify risks and issues early, escalating and mitigating where neede