Team Lead - Sales Development Representative (SDR)

• Minimum 2 years' experience leading an SDR or Business Development team, with a proven track record of improving performance and developing people.
• Proven experience scaling SDR teams and improving performance.
• Strong SaaS sales background with hands-on outbound prospecting experience before moving into leadership.
• Experience creating and implementing outbound strategies rather than simply managing existing processes.
• Demonstrated success improving pipeline generation, conversion rates, and team performance.
• Proven ability to coach underperforming SDRs into consistent performers.
• Experience hiring, onboarding, and developing SDRs.
• Experience working closely with Account Executives to improve pipeline quality and conversion.
• Experience working with remote teams.
• Excellent coaching and leadership skills.
• Strong understanding of modern outbound sales.
• Commercially minded with a data-driven approach to decision making.
• Excellent written and verbal English communication skills.
• Strong organisational and time management skills.
• Confident working independently in a remote environment.
• Comfortable working late European and North American business hours to support a Philippines-based team.

• Hospitality technology or SaaS experience.
• Experience selling into Europe and North America.
• Experience with HubSpot, Apollo, LinkedIn Sales Navigator, Avoma, or similar sales tools.
• Experience introducing AI or automation into outbound sales processes.

• Paid Time Off (Vacation, Sick & Public Holidays)
• Work From Home
• Performance Bonus

We are looking for an experienced SDR Team Lead who can build, coach, and scale a high-performing outbound sales team. This is not simply a people management role. We need someone who has successfully grown an SDR function, introduced new outbound strategies, and knows how to consistently generate qualified pipeline.

• Lead, coach, and develop the SDR team through regular one-to-one coaching, call reviews, and performance management.
• Create a high-performance culture focused on accountability, learning, and continuous improvement.
• Build and refine outbound strategies across email, phone, and LinkedIn.
• Identify new target markets, ideal customer profiles, and prospecting opportunities.
• Introduce new ideas, tools, and sales methodologies to improve results.
• Monitor SDR KPIs, pipeline generation, conversion rates, and activity levels.
• Work closely with Sales Leadership to align pipeline generation with company growth objectives.
• Recruit and scale the SDR function as the business grows.
• Ensure CRM hygiene and consistent execution of outbound processes.

• Brings a builder mindset, high ownership, and resilience in a fast-moving startup environment.
• Combines a builder mindset with strong ownership and accountability.
• Proactively challenges existing approaches and brings fresh, data-informed ideas.
• Comfortable making decisions without waiting for direction, staying flexible and hands-on.
• Uses data to identify opportunities, continuously improve, and guide decisions.
• Resilient, adaptable, and leads by example-earning trust through actions rather than title.