Non-Trading Team Leader

On-site in Croydon Trading Park Beddington Farm Road Croydon·Full-time·Added 11 days ago (last checked 1 Oct)

Bestway Wholesale

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Overview

Job details

£33,000 a year
Gross, as stated in the ad.
About £2,270 a month after tax.
Permanent contract
Full-time.

Benefits

22 days holiday
Per the ad, which doesn’t say whether bank holidays are on top.

Requirements

What we're looking for

Exceptional knowledge of systems and procedures
Up to date knowledge of Health and Safety policies and procedures
Highly organised and exceptional planning skills with the ability to manage and prioritise various tasks
Excellent data analysis skills
Good problem solving skills with the ability to think of solutions outside of the norm
Strong time management skills
Significant experience of delivering both excellent Customer Service and Customer Satisfaction results
Excellent and inspiring leadership and team building skills
Empathetic and empowering leadership style with the ability to give clear direction and delegate confidently
Excellent verbal and written communication skills
Excellent listening skills

Pay & benefits

What you'll get

Competitive hourly rate

Pension
22 days annual leave
Onsite parking

The role

Non-Trading Team Leader

What you'll do

You will be responsible for effectively leading on and managing the non-trading responsibilities of the branch operations, in particular Administration and health and safety. You will be supporting and assisting the Operations Manager in achieving and exceeding all depot KPI's, targets and objectives.

Ensure all administration processes within the depot are carried out efficiently, effectively and in accordance with any legislative guidelines and procedures
Ensure full compliance of any health and Safety activities within the depot
Control of customer credit and debt
Control of customer credit notes and claims
Pricing and File Maintenance
Meet or exceed all Customer Satisfaction targets and scores
Drive the standard for great customer satisfaction ensuring a consistently positive shopping experience.
Ensure all company policies and procedures in relation to administration are effectively implemented and embedded.

Hiring process

If this is of interest to you and you would like to learn more, please do get in touch, we are looking forward to hearing from you.

About Bestway Wholesale

Bestway Wholesale is a supply partner to over 70,000 independent retailers and 40,000 catering and foodservice operators, with a UK turnover of £2.5bn, and is part of Bestway Group, which also has business interests in Banking, Cement, Pharmacy, Milling and Property Investment.

The business serves three main customer groups: independent retail (including Club and Symbol), Foodservice and specialist pet operators.

Industry: Wholesale
Founded: 1976
Headquarters: London, United Kingdom
In the UK: London
Website: bestway.co.uk

In their own words

About the company & team

Bestway Group is a diversified multinational family owned business with annualised turnover in excess of £4.5 billion. Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors. The Group is also the largest overseas investor in Pakistan.

Owned by the Pervez, Choudrey and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman. Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle East

Additional information

We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.

All open roles at Bestway Wholesale