Head Housekeeper

Head Housekeeper

£14.45 per hour

30 hours per week • Alternate weekends

We have an exciting new opportunity at our new Belong Village in Birkdale!

Ready to lead a team that truly makes a house feel like a home?

We're looking for a motivated, hands‑on Head Housekeeper to join us at Belong and play a key role in creating a clean, safe and welcoming environment for everyone who lives, works and visits our village.

This isn't just about checklists and rotas-it's about leading with heart, setting the standard, and taking pride in making a meaningful difference every day.

What You'll Be Doing

Leading, coaching, and supporting our brilliant housekeeping team

Being a visible, positive role model who champions excellent practice

Making sure every corner of our village is clean, hygienic and comfortable

Creating a warm, supportive environment that reflects Belong's values

Allocating daily cleaning and laundry tasks to maintain exceptional standards

Your Key Responsibilities

• Carry out audits and routine checks to keep our communal spaces welcoming
• Ensure cleaning products and equipment are stored and used safely
• Manage stock levels and ordering of supplies
• Build strong working relationships with colleagues, customers, families and visitors
• Plan staff rotas to ensure we have the right people in the right place at the right time
• Support recruitment and induction of new team members
• Work with the village management team to resolve any cleaning concerns or customer feedback
• Involve customers in domestic tasks where appropriate, supporting their independence
• Keep furniture and equipment clean and well‑maintained, reporting issues promptly
• Ensure a high‑quality laundry service and return items to the correct areas
• Work flexibly to support 7‑day housekeeping cover, including sickness and holiday cover
• Follow infection prevention and control procedures, including delivering training
• Report safeguarding concerns immediately to senior colleagues

General Expectations

• Maintain confidentiality at all times
• Represent Belong positively in everything you do
• Take part in meetings and ongoing personal development
• Help keep our village a safe place to live and work
• Follow all policies, procedures and safe working practices
• Mentor and support team members, especially new colleagues
• Carry out any other reasonable tasks required

More information can be found on our website www.belong.org.uk/jobs

We anticipate a high volume of applications for this role; we reserve the right to close this role early

Requirements

• Experience leading housekeeping teams in care, hospitality, or similar environments.
• Knowledge of infection prevention, cleaning safety, and the safe storage and use of cleaning chemicals.
• Experience planning staff rotas, managing stock levels and ordering supplies, and maintaining high cleanliness standards.
• Experience working with residents, families, and colleagues.
• Eligibility to work in the UK.
• Availability to work alternate weekends.
• Willingness to complete an Enhanced DBS check as part of the recruitment process.

Benefits

• Paid DBS*
• Enhanced pay for Bank Holidays
• 5.6 weeks holiday (pro rata for part time)
• Every other weekend off
• Real Living Wage regardless of age
• Refer a friend scheme
• Paid induction (3 days 9am to 4.30pm) & paid training on site
• Access to on site gym
• Access to Employment Assistance programme
  • Confidential Counselling, Mental Health, Finance support
• Full PPE and LFT & PCR tests provided on site
• Access to Gain a NVQ
• Career Progression
• Auto Enrolment pension
• Free Wi-Fi
• Full Support, shadow shifts and Training

*DBS as per our terms and conditions