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Bank Clinical Support Worker

On-site in Bedford·Added today (last checked 12 Nov)

Bedfordshire Hospitals NHS Foundation Trust

41 open roles

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Our summary

Salary
£25,760 a year

About £1,840 a month after tax.

Work mode
On-site, Bedford
Closing date
Apply by Thursday 26 November

Skills

Requirements

What we're looking for

  • Has undertaken the Care Certificate or willing to complete within 12 - 20 weeks
  • GCSE English & Maths /Level 1 Literacy & Numeracy
  • Demonstrable experience in dealing with people who are sick and distressed or equivalent customer focussed employment.
  • Experience of team working
  • Experience of working under pressure and dealing with competing demands
  • Experience of communicating with people from different backgrounds
  • Basic IT & digital skills
  • Knowledge or understanding of the role which includes care and related procedures.
  • Understanding of how to work in a way which follows Trust policies and procedures, maintain professional standards
  • Understanding the fundamentals of patient care, such as washing, toileting, feeding and communication
  • Demonstrates kindness and compassion
  • Clear, concise and honest communication
  • Calm and caring nature
  • Flexible and adaptable

Nice to have

  • L3 Health & Social Care Qualification or equivalent experience (minimum 12 months)
  • Previous experience in a healthcare role at Band 2 or equivalent (e.g. caring for family member)
  • Experience of working in a range of healthcare settings

Pay & benefits

What you'll get

£25,760 an hour Pro rata

The role

Please note that all successful candidates must complete the full induction and training programme before undertaking any Bank shifts. Attendance is required for the entire six-day induction (Monday to Friday and the following Monday), and this cannot be split across multiple programmes. Applicants must be able to commit to all induction dates.

Join the Staffing Bank at Bedfordshire Hospitals and enjoy flexible working while supporting high-quality patient care across our Bedford site. As a Bank Clinical Support Worker, you will work alongside nurses and the wider healthcare team, assisting with personal care, monitoring observations, and promoting patients' comfort and wellbeing.

Bank staff play a key role in covering temporary staffing shortages and maintaining safe, effective services. You will receive the same induction and mandatory training as substantive staff, gain valuable NHS experience, and have opportunities to develop your skills and pursue future careers within the Trust.

We are looking for caring, enthusiastic, and motivated individuals committed to delivering compassionate patient care in a busy and supportive environment. Please note that applicants who hold, or are currently working towards, NMC registration are not eligible for this role and should apply for a Registered Nurse vacancy instead.

If you hold a registered NMC pin or in the process of obtaining a NMC pin you are unable to apply for this position. Please apply on a registered Nurse vacancy.

What you'll do

Under the supervision of a Registered Nurse or Nursing Associate, you will support the delivery of high-quality patient care by providing personal care and undertaking delegated clinical duties appropriate to your training and competence.

As a Bank Clinical Support Worker, you will work across a variety of general wards and may have opportunities to gain experience in specialist areas, including Paediatrics and the Emergency Department. We encourage all bank staff to complete the Care Certificate to support their development and enhance patient care.

You will play an important role in creating a positive experience for patients and their families, demonstrating compassion, empathy, and respect at all times. Previous healthcare experience is desirable but not essential, as full training and support will be provided.

The role offers flexible working arrangements, with shifts available across days, nights, weekends, and public holidays. In return, you will gain valuable experience within a supportive team environment while contributing to excellent patient care.

You will be expected to act as a professional role model and consistently demonstrate the Trust's THRIVE values of Teamwork, Honesty & Openness, Respect, Inclusivity, Valuing People, and Excellence.

Clinical Role Requirements

Working under the supervision of a Registered Nurse or Nursing Associate, you will provide high-quality personal and clinical care, ensuring patients are treated with dignity, respect, and compassion. You will assist with personal care needs, including washing, dressing, toileting, feeding, and maintaining comfort and wellbeing.

Following appropriate training and competency assessments, you will undertake delegated clinical duties such as monitoring observations, recording fluid balance, completing risk assessments, ECG recording, point-of-care testing, venepuncture, cannulation, specimen collection, and accurate documentation of care provided. You will recognise and report changes in a patients condition promptly and work within the limits of your competence at all times.

The role includes supporting patient admissions and discharges, preparing equipment for clinical procedures, chaperoning and escorting patients, maintaining a clean and safe environment, following infection prevention and control procedures, and responding appropriately in emergency situations.

You will provide reassurance and support to patients, relatives, and carers, answering queries within your scope of practice and escalating concerns where required. Strong communication skills are essential, as you will contribute to patient handovers, work closely with multidisciplinary colleagues, and help ensure coordinated care.

You will also use Trust computer systems, report incidents or concerns appropriately, and consistently demonstrate the Trusts THRIVE values of Teamwork, Honesty & Openness, Respect, Inclusivity, Valuing People, and Excellence in all aspects of your work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Bedford Hospital Site

Kempston road

Bedford

MK42 9DJ

United Kingdom

United Kingdom

Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

Date posted

12 November 2026

Pay scheme

Agenda for change

Band

Band 3

Contract

Bank

Working pattern

Flexible working

Reference number

416-BankHCSW-Oct26-CW

Job locations

Bedford Hospital Site

Kempston road

Bedford

About Bedfordshire Hospitals NHS Foundation Trust

Industry
Health and social care

In their own words

About the company & team

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

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