IT Manager

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

SALARY: £50,000 per annum
HOURS: Full Time - 40 hours per week, based at Daylesford Farm

ABOUT THE ROLE
We are looking for an experienced and proactive IT Manager to join Bamford Collection and help drive a seamless technology experience across our hospitality, retail and head office teams. This is a varied and hands-on role at the heart of the business, where you'll work closely with colleagues and partners to ensure our technology services support day-to-day operations and future growth.

RESPONSIBILITIES
Acting as the key point of contact for our outsourced Managed Service Provider (MSP), overseeing service delivery, driving high operational standards and ensuring technology solutions remain aligned with business priorities. Alongside managing escalations and resolving complex issues, you will identify opportunities to improve processes, strengthen security and reduce technology risk across the organisation.

This is an exciting opportunity for a proactive and hands-on IT professional who enjoys balancing operational excellence with continuous improvement. You will collaborate with stakeholders across the business, supporting change initiatives and helping to deliver technology solutions that enable Bamford Collection's continued growth and success.

SKILLS & EXPERTISE

• Proven experience in an IT management, technical services or senior infrastructure/support role

• Strong knowledge of Microsoft 365, modern workplace technologies and IT service delivery

• A solid understanding of networking, endpoint management, identity and access management, and cyber security best practices

• Experience managing third-party suppliers and outsourced service providers

• A track record of delivering IT improvements and technology change within a business environment

• Excellent stakeholder management and communication skills, with the ability to work effectively across all levels of an organisation

• Hands-on experience supporting both Windows and Mac environments

PERKS AND BENEFITS

Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one, including:

• Purchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20.

• Shop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online.

• Visit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and received 10% off, for yourself and up to five guests.

• Book any of our wellness classes, treatments, services or courses at

• the Daylesford cookery school with 30% off for all employees.

• Receive 60% off all Bamford skincare and 30% off apparel in-store and online.

  Enjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online.

• Mental Health Support: 24-hour access to our Employee Assistance Programme through Help@Hand

• Padel Discount: (Cotswolds)

• Nationwide Gym Discounts: Various nationwide gym discounts available through Help@Hand such as PureGym and The Gym Group

• Local Gym Discounts (Cotswolds Area)

• Wellbeing modules: to provide practical support and advice for your wellbeing

• Electric Car Scheme: (subject to criteria, following probation)

• Volunteering Days: One paid day per year to volunteer with a charity of your choice

• Private Medical: Subsidised private medical insurance through Bupa

• Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us

• Life Assurance: Cover equivalent to one year of your annual salary

• Enhanced Family Leave Pay (T&C's apply)

• Enhanced Company Sick Pay (T&C's apply)

• Enhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata)

• Refer a Friend Scheme-Earn up to £750 when you refer a friend to work with us (T&C's apply)

• Flu Jabs (optional, available twice per annum)