General Assistant

Daylesford Stays - a part of The Bamford Collection.
We provide experiences that embrace luxury escapism: understated elegance, indulgence and nurture.

EARNINGS: £12.89 per hour
HOURS: 40 hours per week, including weekends.

ABOUT US
The Wild Rabbit in Kingham is a fine dining restaurant and boutique hotel in the heart of the Cotswolds. Recognised in the Top 50 Gastropubs, the Top 50 Boutique Hotels, and awarded 3 AA Rosettes, The Wild Rabbit blends culinary excellence with warm, authentic hospitality.

Working in close connection with Daylesford Farm, our menus showcase the best seasonal, organic produce, crafted with skill and creativity. Under the leadership of Executive Chef Callum Graham, our team combines classical technique with modern inspiration, making The Wild Rabbit one of the most exciting fine dining destinations in the Cotswolds.

ABOUT THE ROLE
At The Wild Rabbit, every detail matters. Our General Assistant plays an important role in ensuring that the standards of The Wild Rabbit are maintained at an immaculate and consistent level. This is a hands-on and varied role that requires a proactive approach and a keen eye for detail.

As a visible member of the team, you may also be on hand to offer friendly assistance to both guests and colleagues, responding flexibly to operational needs and helping to create memorable experiences that reflect the high standards of The Wild Rabbit and the wider Bamford Collection.

YOUR RESPONSIBILITIES

• Maintain exceptional standards of cleanliness, presentation, and upkeep across all internal and external areas of the property, including public spaces, guest facilities, terraces, pathways, car parks, and surrounding grounds.

• Carry out daily opening, cleaning, and refreshing routines to ensure all guest-facing areas are consistently welcoming, safe, and ready for use throughout the day.

• Monitor and maintain outdoor spaces, ensuring furniture, cushions, parasols, gravel areas, and guest amenities are clean, presentable, and weather-appropriate.

• Regularly clean, replenish, and maintain guest facilities, including toilets, fireplaces, log stores, wellington boots, bicycles, and soft furnishings.

• Support the smooth operation of the property through effective waste management, including bin collection coordination, cleaning of refuse areas, and maintaining tidy external environments.

• Conduct routine property checks, replacing light bulbs where required and promptly reporting maintenance issues, damages, or health and safety concerns to management.

• Assist with stock deliveries and goods receiving, ensuring supplies are organised, stored correctly, and readily accessible.

• Undertake a variety of housekeeping and property support tasks as required, demonstrating flexibility and a proactive approach to maintaining the highest standards.

• Work collaboratively with colleagues across departments, providing support where needed to ensure an exceptional guest experience at all times.

SKILLS & EXPERTISE

• Previous experience in hospitality, cleaning, facilities, maintenance or a similar practical role is preferred.

• Experience of working within a luxury hotel, restaurant or other high-quality guest environment is desirable.

• Strong attention to detail and an understanding of exceptional cleanliness and presentation standards.

• A genuine commitment to delivering excellent customer service.

• Ability to organise and prioritise scheduled duties while responding to changing operational needs.

• Ability to work efficiently, both independently and as part of a wider team.

PERKS & BENEFITS

Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one, including:

• Purchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20.

• Shop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online.

• Visit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and received 10% off, for yourself and up to five guests.

• Book any of our wellness classes, treatments, services or courses at

• the Daylesford cookery school with 30% off for all employees.

• Receive 60% off all Bamford skincare and 30% off apparel in-store and online.

  Enjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online.

• Mental Health Support: 24-hour access to our Employee Assistance Programme through Help@Hand

• Padel Discount: (Cotswolds)

• Nationwide Gym Discounts: Various nationwide gym discounts available through Help@Hand such as PureGym and The Gym Group

• Local Gym Discounts (Cotswolds Area)

• Wellbeing modules: to provide practical support and advice for your wellbeing

• Electric Car Scheme: (subject to criteria, following probation)

• Volunteering Days: One paid day per year to volunteer with a charity of your choice

• Private Medical: Subsidised private medical insurance through Bupa

• Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us

• Life Assurance: Cover equivalent to one year of your annual salary

• Enhanced Family Leave Pay (T&C's apply)

• Enhanced Company Sick Pay (T&C's apply)

• Enhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata)

• Refer a Friend Scheme-Earn up to £750 when you refer a friend to work with us (T&C's apply)

• Flu Jabs (optional, available twice per annum)

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.