Cookery School Assistant

On-site in Moreton-in-Marsh·Full-time·Added yesterday (last checked 28 Oct)

Bamford Collection (Bamford & Daylesford)

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Our summary

Salary: £30,000 a year
About £2,090 a month after tax.
Work mode: On-site, Moreton-in-Marsh
Contract: Full-time

Skills

Nice to have

Social Media

Pay & benefits

What you'll get

SALARY: £30,000 per annum
HOURS: 40 hours per week, Tuesday to Saturday.

Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one, including:

Purchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20.
Shop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online.
Visit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and received 10% off, for yourself and up to five guests.
Book any of our wellness classes, treatments, services or courses at
the Daylesford cookery school with 30% off for all employees.
Receive 60% off all Bamford skincare and 30% off apparel in-store and online.
Enjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online.
Mental Health Support: 24-hour access to our Employee Assistance Programme through Help@Hand
Padel Discount: (Cotswolds)
Nationwide Gym Discounts: Various nationwide gym discounts available through Help@Hand such as PureGym and The Gym Group
Local Gym Discounts (Cotswolds Area)
Wellbeing modules: to provide practical support and advice for your wellbeing
Electric Car Scheme: (subject to criteria, following probation)
Volunteering Days: One paid day per year to volunteer with a charity of your choice
Private Medical: Subsidised private medical insurance through Bupa
Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us
Life Assurance: Cover equivalent to one year of your annual salary
Enhanced Family Leave Pay (T&C's apply)
Enhanced Company Sick Pay (T&C's apply)
Enhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata)
Refer a Friend Scheme-Earn up to £750 when you refer a friend to work with us (T&C's apply)
Flu Jabs (optional, available twice per annum)

The role

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

ABOUT US
The Cookery School Assistant plays an important role in delivering an exceptional customer experience at the Daylesford Cookery School. Supporting the day-to-day administration, coordination and operation of the Cookery School, this role ensures courses, events and guest experiences are delivered seamlessly and to the highest standards.

ABOUT THE ROLE
Acting as a Daylesford ambassador, the Cookery School Assistant will provide excellent customer service, maintain booking systems and course information, support marketing activities and work closely with chefs and operational teams to ensure a smooth and enjoyable experience for every guest. The successful candidate will be highly organised, customer-focused and passionate about food, hospitality and the Daylesford brand.

What you'll do

Deliver exceptional customer service across all customer touchpoints, ensuring every interaction reflects Daylesford's values and standards.
Respond promptly and professionally to customer enquiries via telephone, email and in person.
Support customers with bookings, amendments, cancellations and general enquiries.
Welcome guests to the Cookery School and contribute to a warm, informative and engaging experience.
Act as an ambassador for Daylesford, promoting our courses, products and experiences.
Support the administration and coordination of cookery courses, workshops and events.
Prepare guest lists, joining instructions and course materials ahead of classes.
Assist in ensuring the Cookery School is presented to the highest standards at all times.
Support chefs and operational teams in the smooth delivery of courses and events.
Assist with the creation and scheduling of content across digital and social media channels.
Maintain accurate records, filing systems and customer databases.
Assist with sales, booking and attendance reporting.
Support the wider business and undertake additional duties as reasonably required.

SKILLS & REQUIREMENTS

Experience in an administrative, customer service, hospitality or events environment.
Excellent organisational skills with strong attention to detail.
Strong written and verbal communication skills.
Experience using Microsoft Office applications and booking systems.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Passion for food, hospitality and delivering outstanding customer experiences.