Cafe Assistant Bamford Spa

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

ABOUT THE ROLE

A calming and restorative space to unwind between treatments, The Orchard Bar at the Bamford Wellness Spa, located on Daylesford Farm in Kingham, Gloucestershire, offers a seasonally inspired menu made using the finest organic ingredients from the farm.

Our in-house nutritional chef oversees the changing menu, creating fresh, balanced and nutritious dishes with optimal wellbeing in mind.

As a Café Assistant and Host, you will be responsible for warmly welcoming and greeting our guests on arrival, while delivering an exceptional level of service and creating a memorable experience for every guest.

32 hour contract, including weekends.

SHIFT TIMES 08:00 - 16:30 or 09:00 - 17:30

SALARY £13.11 per hour plus tronc

RESPONSIBILITIES

• Assisting customers with all requirements by offering suggestions and demonstrating great menu knowledge.

• Providing excellent service to each guest who visits the Spa and Cafe, ensuring that all guest needs are exceeded at all times

• Monitor the open dining section of the cafe, estimating waiting times for guests and ensuring that their needs are met while they are waiting.

• Ensure you are up to date with menu offering and produce and love food!

• Your natural confidence will enable you to understand calm and clear instruction during busy periods.

• Work diligently to achieve outstanding service quality

• Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.

• Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.

SKILLS YOU WILL BRING

• Previous experience in a cafe environment or hospitality and catering industry would be highly advantageous but not essential.

• Exceptional communication skills with a warm and approachable manner.

• A proactive approach to delivering luxury-level customer service.

• Strong time management and organisational skills, with the ability to prioritise in a busy environment.

• A love for hospitality and wellness and connecting with people.

• Flexibility to work weekends, and some special events.

• A team player with a sense of humour and a can-do attitude

PERKS & BENEFITS

Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one, including:

• Purchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20.

• Shop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online.

• Visit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and received 10% off, for yourself and up to five guests.

• Book any of our wellness classes, treatments, services or courses at

• the Daylesford cookery school with 30% off for all employees.

• Receive 60% off all Bamford skincare and 30% off apparel in-store and online.

  Enjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online.

• Mental Health Support: 24-hour access to our Employee Assistance Programme through Help@Hand

• Padel Discount: (Cotswolds)

• Nationwide Gym Discounts: Various nationwide gym discounts available through Help@Hand such as PureGym and The Gym Group

• Local Gym Discounts (Cotswolds Area)

• Wellbeing modules: to provide practical support and advice for your wellbeing

• Electric Car Scheme: (subject to criteria, following probation)

• Volunteering Days: One paid day per year to volunteer with a charity of your choice

• Private Medical: Subsidised private medical insurance through Bupa

• Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us

• Life Assurance: Cover equivalent to one year of your annual salary

• Enhanced Family Leave Pay (T&C's apply)

• Enhanced Company Sick Pay (T&C's apply)

• Enhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata)

• Refer a Friend Scheme-Earn up to £750 when you refer a friend to work with us (T&C's apply)

• Flu Jabs (optional, available twice per annum)