Shift Lead

On-site in the UK·Full-time·Added 5 days ago (last checked 7 Oct)

B&Q

297 open roles

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Overview

Job details

£29,429 a year
Gross, as stated in the ad.
About £2,060 a month after tax.
Full-time
Per the ad.

Requirements

Work on-site in the UK
No relocation package mentioned.

Skills

Pay & benefits

What you'll get

£29,429.40 per annum + Pension + 6.6 Weeks Holiday

The role

Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Shift Lead and you’ll be a big part of this.

Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. It’s B&Q’s ambition to make every customer count, so you’ll strive to ensure B&Q is a place colleagues love to work, and customers love to shop. In this role you will:

What you'll do

Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
Be the first point of contact for customers and colleagues.
Make sure our stores are safe at all times.

How you'll work

This is a keyholder position, with shifts ranging from an earliest start time of 5am to a latest finish time of 10pm

B&Q TradePoint Hanworth - TW13 6EZ*

*Training will take place in surrounding B&Q stores with a provisional store opening scheduled for December 2026

What we need:

Our shift leads are key to running our business through their teams. In this role, we’re looking for the following qualities:

Passionate about customers and doing the right thing for them.
Like to have a global view and not be constrained to specific areas of the store.
Safety conscious and use an eye for detail to spot compliance opportunities.
Enjoy interacting with colleagues and working in a team.
Like to bring energy to each day and motivate those around you.
Confident to have autonomy and trust to make decisions for the customer at pace.

About B&Q

B&Q sells everything for home and garden projects, from paint, flooring and tiles to power tools, garden furniture and kitchen appliances.

Customers can shop trusted brands, get expert advice, book a free planning service and choose from flexible Click & Collect and home delivery options, including 15 minute Click+Collect and free home delivery on orders over £75. The business also includes TradePoint for trade customers and a B&Q Marketplace for approved sellers.

Industry: Retail
Website: diy.com

In their own words

Additional information

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes

Award-winning pension scheme
ShareSave options
6.6 weeks holiday
Payroll giving
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits and lots more

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at recruitment@b-and-q.co.uk. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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