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Legal Assistant, Claims Support Team

Hybrid in Bristol·Full-time·Added 4 days ago (last checked 8 Oct)

Aviva

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Overview

Job details

£26,700 a year
Gross, as stated in the ad.
About £1,900 a month after tax.
Full-time
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Be near Bristol for hybrid days
No relocation package mentioned.

Benefits

25 days holiday + bank holidays
Paid annual leave, per the ad.
Cycle to work scheme
Commuter benefits named in the ad.

Skills

Nice to have

Document Management

Requirements

What we're looking for

Proficient with the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Teams, with the ability to produce professional correspondence, manage calendars, maintain accurate records and support administrative processes efficiently.
Previous experience within a legal practice is highly desirable, alongside experience in an administrative, legal support or legal assistant role. Demonstrates an understanding of legal processes, document management, client confidentiality and the importance of accuracy in a professional services environment.
Excellent and professional telephone manner, with the ability to communicate confidently and courteously with clients, colleagues and external contacts, ensuring a positive experience while handling enquiries effectively and sensitively.
Confident building and maintaining relationships with a wide range of internal and external stakeholders, including clients, legal professionals, barristers, courts and expert witnesses. Able to collaborate effectively, manage expectations and communicate clearly across all levels while maintaining a professional and client-focused approach.

Pay & benefits

What you'll get

Legal Assistant, Claims Support Team - Salary £26,700

The role

Join a team that makes a real difference

We're looking for a highly organised and proactive Legal Assistant to join our Consumer Services Department. This is an excellent opportunity for someone who enjoys working in a fast-paced legal environment and wants to play a key role in supporting clients through the early stages of their legal claims.

What you'll do

As a Legal Assistant, you'll provide vital support across Contract, Property and Employment claims, helping ensure cases are progressed efficiently from instruction through to allocation. You'll work closely with experienced claim handlers and litigators, allowing them to focus on delivering the best possible outcomes for clients while you provide essential administrative and case management support.

How you'll work

Location - Bristol

Hiring process

4 steps2 interviewsa task to do

We'll contact you
With a recruiter
Once you've applied, or Aviva has found you on LinkedIn, a recruiter gets in touch to discuss your application and the specific opportunity in more detail.
We'll send a test
If you're successful at the first stage, you're invited to the next stage of the process, which could be an online test or interview. If you're unsuccessful, you're told.
You'll come to interview
Aviva agrees an interview date and time. The interview may be a one-to-one meeting or a group assessment; there may be more than one stage to this part of the process.
We'll make an offer
You'll complete screening checks · 1–2 days
You can stay in touch
With Candidate Care team
Once PES checks pass, candidates receive a 'confirmation of start date' email and can ask the Candidate Care team questions before their first day.

Aviva interviews every disabled applicant who has the essential skills and experience for the job; tell the recruitment team about a disclosed disability after applying.
There may be more than one stage to the interview part of the process; candidates are told in advance.

About Aviva

Industry: Insurance and financial services
Website: aviva.com

In their own words

Additional information

What you'll get for this role:

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

Starting salary £26,700 (depending on location, skills, experience, and qualifications)
Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Aviva-funded Private Medical Benefit to help you get expert support when you need it
Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer's leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email martin.toth@aviva.com.

All open roles at Aviva