Production Operations Manager

What's in it for you

• Competitive salary, pension, and private medical care scheme
• Performance related bonus
• Flex benefits allowance - which you can chose to take as extra cash, or use towards other benefits
• 25 days paid annual leave + an extra day for your birthday
• Employee discount (hello ASOS discount!)

The Production Operations Manager is responsible for the effective operational and financial management of Studios production resources. The role leads a team of four, manages a departmental budget of approximately £13 million, and ensures that people, freelance resource and financial processes are aligned with business priorities.

• Lead and develop a team of four direct reports, creating a collaborative, high-performing culture with clear processes and efficient ways of working.
• Conduct regular one-to-ones, providing coaching, objective reviews, development planning and progression support.
• Own and manage the £13 million departmental budget, including planning, forecasting, reforecasting, allocation and financial governance.
• Oversee financial administration, including expenditure tracking, purchase orders, invoicing and monitoring actual spend against budget.
• Produce weekly and monthly reports, dashboards and analysis, translating complex data into clear insights for senior stakeholders.
• Analyse model expenditure and bookings by shoot category to track performance against forecasts, budgets and production plans.
• Lead half-year and year-end budget reviews using multiple data sets, Power Query and Power Pivot.
• Maintain a high-quality freelance talent pool through effective vetting, performance reviews and relationship management.
• Develop freelance resourcing strategies that optimise allocation, cost and performance, while forecasting future requirements.
• Identify cost savings, operational improvements and efficiencies using data-led insights.
• Improve and automate team workflows using Power Automate and Power Apps.
• Supporting our culture by championing Diversity, Equity & Inclusion strategies. 

• Experience using Power Automate and Power Apps to improve workflows or reduce manual activity.
• Experience working within a studio, fashion, e-commerce, creative production, media or content environment.
• Experience supporting organisational change or transformation programmes.
• Strong business acumen, with the ability to interpret operational performance metrics to identify opportunities and implement focused action plans
• Effective communication and problem-solving skills, with the ability to manage competing priorities and resolve escalated customer and team member situations
• Adaptable and agile, with the ability to respond to change and leverage technology (including AI-enabled tools) to improve operational efficiency and team effectiveness