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Online Manager

On-site in Mansfield·Full-time·Added 14 days ago (last checked 1 Oct)

Asda

444 open roles

Overview

Contract
Full-time

Skills

The role

Job Title
Online Manager
Location
Mansfield
Employment Type
Full time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
45
Salary

Competitive salary plus benefits

Category
Store Management
Closing Date
13 October 2026

At Asda, we want you to find your everything as an Online Manager, you'll play a vital role in the day-to-day running of our Online operation in store by keeping our team engaged, vans on the road and customers happy.

You will be responsible of the online shrink agenda with structured process and data lead decisions and validating picker and driver resource for the store through effective rota planning making sure the team is driving picking accuracy to guarantee consistency on the online operation.

What qualities you'll need

  • Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.
  • Lead with impact: Engaging and coaching your team to constantly improve routine and process whilst creating a culture of selling with personality, driving pick accuracy and serving our customers with heart and pride.
  • Results-focused: Drive best value offering across our online operation, CSI and react to customer feedback to create and execute effective action plans from audits.
  • Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.

What you'll bring

  • Experience as Team Leader, Supervisor or Manager in a complex Online retail environment.
  • Operational knowledge on Online retail environment.
  • Knowledge of improving availability, picking rate, reducing waste, and managing shrink.
  • Experience developing teams and managing change through leadership and building resilience.
  • Strong organisational skills and great customer service.
  • Flexibility to work a range of shifts, including weekends and evenings.

Are you ready to take the next step and be the guiding force behind one of our

Superstores/centres? Apply today and find your everything at Asda.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

  • Discretionary company bonus scheme

  • Access to an enhanced electric car scheme

  • Free eye test for you and your nominated user

  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more

  • Company pension

  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

  • Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

  • Colleague recognition programme

  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas

Hiring process

2 steps1 interviewa task to do
  1. Apply online

  2. Online assessments

    Online test · Not every role

    An online assessment for certain roles, to help you understand more about the role.

  3. Interview and assessment

    With a hiring manager

    Getting to know how you align with Asda's values and the key skills for the role, in person or virtual depending on location and timescales; some roles go to an assessment centre, in one or two stages.

  4. Offer or feedback · With a hiring manager

  • Expect an update on your application within 10 days.
  • Asda aims to interview 1-2 weeks after the closing date.
  • Asda aims to give feedback within one week of your interview.

About Asda

Asda is a large retail business that describes itself as "Reimagining Retail", operating in the retail industry with a validated focus on retail, technology and head-office roles.

According to its careers site, it is "a big business" offering far more role types than the familiar customer-facing ones, and it says that "because our business is changing we're creating new roles all the time".

Industry
Retail, technology and head-office roles
Website
asda.com
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