Document Specialist

We have an exciting opportunity for a Document Specialist to join our Document Production team, based in A&O Shearman's Belfast office.

• Amend, format and produce a wide range of complex legal and business documents in Microsoft Word, ensuring compliance with house style standards and client requirements.
• Create, maintain and update branded templates, brochures, flyers and other document assets in line with corporate branding guidelines.
• Design and produce professional tables, flowcharts, organisational charts, diagrams and other visual content to a high standard.
• Conduct comprehensive document reviews to ensure consistency, accuracy, formatting integrity and adherence to quality standards.
• Perform document health checks and troubleshoot formatting, structural and technical issues across Microsoft Word, Excel and PowerPoint documents.
• Utilise specialist software to produce accurate document comparisons.
• Diagnose and resolve textual, graphic and software-related issues using document repair and cleaning tools, including DocXTools and similar applications.
• Create, edit and manage PDF documents using Adobe Acrobat and other relevant software.
• Act as a subject matter expert on document formatting, templates, styles and best practice, promoting adherence to house style standards across the firm.
• Build and maintain effective working relationships with Business Services teams, supplier partners and stakeholders across multiple jurisdictions and locations.
• Establish and maintain trusted relationships with internal and external clients through the delivery of high-quality, responsive services.
• Manage workload effectively, ensuring priorities are met, deadlines achieved and accurate handovers provided to colleagues where required.
• Interpret and implement client instructions accurately, proactively seeking clarification where necessary while following departmental procedures and controls.
• Undertake additional duties consistent with the role and departmental requirements to support the delivery of high-quality documentation and client service.

Working hours for the role will be Monday to Friday, 9:00am – 5:30pm.

• Advanced use of MS Word (styles, tables of contents, macros, tracked changes)
• Proficiency in Excel, PowerPoint, and Adobe Acrobat
• Experience of using document management systems, with the ability to learn new systems quickly
• Eye for detail and experience of working on complex technical documents
• Experience of working in a professional services environment
• Excellent communication skills
• Commitment to delivering a high standard of client service, with the ability to react quickly and appropriately to changes in client and business needs.