Assistant Payroll Manager

About The Role

We're on the lookout for a brilliant Assistant Payroll Manager who's got a head for numbers, a love for detail, and a passion for making sure everyone gets paid correctly and on time (because who doesn't love payday?). You'll be the go-to person for all things payroll-keeping things running smoothly, staying on top of compliance and legislation, and making sure our people feel supported and confident when it comes to their pay, ensuring accurate and timely processing of employee payroll. You'll deputise for the Payroll Manager when needed, and support the wider Payroll team, providing coaching to develop their knowledge and skills.

At AO, we're all about making things simple, brilliant and personal for our customers and our people. Our people are our superpower, and we're unstoppable when we're together! We want your ideas to flow, and what better way to make that happen than being based onsite at our Bolton office 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we're together.

Here's What You Can Expect To Be Doing

• Running payroll from start to finish on a weekly and monthly basis for multiple payrolls within a Managed Service environment
• Maintaining and updating payroll records including new starters, leavers, and changes in pay or benefits
• Ensure compliance with statutory regulations (e.g., tax, pension, national insurance) - highlighting areas where risk may be present and suggesting mitigations
• Prepare and submit payroll-related reports to internal stakeholders and external agencies
• Processing of absence, including statutory leave and the administration of associated pay
• Complete control reporting - highlighting exceptions, providing rationale where appropriate and building new reports where required
• Undertaking root cause analysis of issues, providing solution options to the Payroll Manager
• Maintain, update and assist in creating Payroll policies, procedures and guides as and when required
• Processing of year-end and cyclical tasks with the support of the Payroll Manager
• Completion of regular audits of payroll processing, presenting results to the Payroll Manager
• Applying a continuous improvement approach to payroll processes, making suggestions for improvement and taking ownership of implementing changes

A Few Things About You

Visa sponsorship is not available for this role; to be considered, you'll need to have an unrestricted and ongoing right to work in the UK, both now and in the future.

We're looking for significant experience in payroll, with HRIS or ERP systems.

Familiar with relevant payroll legislation and statutory requirements. Proficient in payroll software (e.g., ADP, Sage, Workday) and Excel.

Ability to complete complex calculations in the investigation of payroll issues.

Ability to communicate clearly with stakeholders from all levels and handle sensitive information with discretion.

You'll be organised, detail-focused, and manage your time effectively.

A Bit About Us

We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we're more than that... For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from over ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too.

We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP's, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.