Branch Operations Manager

The ideal person for this role will be an experienced Leader with proven experience in a distribution environment. You will need excellent communication skills with an ability to lead and motivate others.

We also look for:

• Demonstrated experience in leading and coaching others in a management or supervisory position

• 5+ years experience in distribution planning and order scheduling.

• Good standard of numeracy and literacy

• Knowledge of ISO9002 is desirable but not essential.

• Demonstrated ability of working within a fast paced environment, maintaining high levels of customer satisfaction

• A full, clean driving licence.

Delivering Gas Solutions To The British Industry.

Air Liquide is seeking an experienced Branch Operations Manager for our site in Smethwick, Birmingham, to lead daily operations, maximize site efficiency, and drive commercial success.

In this role, you will champion a strong safety culture, manage local depot operations, inspire a dedicated team, and help drive sales growth across our has and hardgoods product lines.

Responsibilities will include:

• Plan, direct, and coordinate daily branch, yard, store, and trade counter operations efficiently and cost-effectively.

• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement, and to determine opportunities for efficiencies and program improvement.

• Manage local purchasing, inventory control systems, and oversee accurate, timely stock counts.

• Act as a primary key holder responsible for branch security, cash management, balancing cash books, and responding to out-of-hours emergencies.

• Enforce Safety, Health, and Environment policies, ensuring the safety of employees, customers, visitors, and contractors remains top priority.

• Ensure full compliance with processes and legal obligations, including transport legislation.

• Manage fleet operations, including road safety compliance and vehicle load security.

• Partner with the wider Sales team to actively sell gas and hardgoods to new and existing customers to meet and exceed revenue targets.

• Champion exceptional customer service across trade counter operations and customer deliveries.

• Recruit, train, and develop branch personnel while fostering a collaborative "One Team" culture.

• Manage staffing schedules, assign daily duties, and drive overall employee engagement.

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.