Retail Operations Executive

• Dress down office environment

• Office gym / communal bar / cafe / dog friendly office / outdoor terrace

• Quarterly company bonus

• Enhanced paid holiday

• Booze bar & snack area

• Regular work socials inc summer & xmas parties

• Wellbeing allowance

• Support new store openings and retail projects from planning through to post-opening

• Ensure stores are operationally ready across people, stock, logistics, systems, compliance and Health & Safety

• Monitor operational performance and maintain consistent standards across stores

• Identify operational issues, take ownership and drive them through to resolution

• Coordinate activity across People, Stock & Supply, Build, Creative and Field Operations

• Manage relationships with operational suppliers and partners

• Identify recurring issues and opportunities to improve processes and ways of working

• Provide clear communication between stores, central teams and account teams

• Anticipate operational risks and proactively support solutions

Role: Retail Operations Executive
Location: Hammersmith, West London
Contract: Full Time - Permanent
Salary: £32,000 - £35,000 PA
Benefits: Enhanced Holiday, Quarterly Bonus, Regular Socials & Thriving Business

You'll support the end-to-end operational delivery of stores and retail projects, helping take them from launch through to successful day-to-day operation.

• Fast-growing business with genuine opportunities for progression

• Exposure to multiple retail brands, stores and operational projects

• Hands-on involvement in new store openings and retail activations

• Opportunity to work across multiple areas of the business

• Energetic, entrepreneurial environment where pace and accountability matter

• Experienced in retail operations, ideally across multiple stores, locations or retail projects

• Highly organised and comfortable managing multiple priorities simultaneously

• A confident problem solver who takes ownership rather than simply escalating issues

• Comfortable working at pace within a fast-moving retail environment

• Experienced coordinating multiple teams and stakeholders to achieve operational outcomes

• A strong communicator who can build effective relationships with store teams, central functions, clients and suppliers

• Commercially aware with an understanding of how strong operational execution supports store performance

• Comfortable working with operational standards, compliance frameworks and Health & Safety requirements

• Proactive, curious and constantly looking for opportunities to improve how things are done

• Someone who enjoys getting involved, taking accountability and following things through to completion

Part coordinator. Part problem solver. Part making retail happen.