Pastry Chef de Partie

Company Description

Raffles London at The OWO on London's Whitehall, unites the allure and heritage of Raffles with one of the world's most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure.

This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.

Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.

At Raffles, you arrive as a guest, leave as a friend and return as family.

Job Description

An exceptional opportunity presents itself for a Pastry Chef de Partie to join the Food & Beverage Department at Raffles London at the OWO.

Reporting into Executive Pastry Chef, you will contribute a as junior leader to promote and exemplify our values and kitchen culture.

Overseeing a section of the daily business to ensure hygiene, food and service standards, culture and quality are always delivered. To undertake any specific function of any Raffles kitchens/ kitchen management as delegated by the Executive Pastry Chef and Senior Sous Chef/Sous Chef and/or Head Baker.

Understands that the pastry department work as one team to support and be directly responsible for the quality, production and service for pastry/dessert/bakery in all outlets within the hotel including but not limited to the restaurants, events, private dining and canteen.

Specifically, as the Pastry Chef de Partie your responsibility's will include:

• Maintaining and running of section including the supervision of Demi Chef de Parties and commis on the section
• Maintain stock control, ensuring that sections stock levels and production are in line with business levels.
• Be environmentally conscious and works towards a low waste operation.
• Contribute to the effective management of costs, zero waste factor.
• Collating recipes for new dishes.
• working as required on a rota basis based on hotel, outlet and event hours of operation.
• Ensuring that you are aware of and able to advise employees on the correct policies and procedures.
• Providing constructive and corrective feedback to Demi Chef de Parties and Commis
• Maintaining and running of kitchen in Sous chefs absence
• Participating in the service in all kitchen outlets as business demands.
• Supporting and checking that kitchen rotas meet demands of section business levels
• Understanding and communicating with supervisors if there is a need for overtime on the section.
• Working with, coaching and supporting the team members on the section.
• Working with all supervisors, HODs, chefs and supporting departments to communicate effectively and positively the needs of the operation.

Who are we looking for?

• A proven track record and ability to provide high levels of service under pressure.
• Exceptional communication and customer service skills, both written and spoken.
• An understanding and willingness to contribute to a 24h operational schedule when required.
• Excellent leadership skills where a positive kitchen culture is created by strong values.
• Previous relevant experience as Chef de Partie in a luxury/Michelin star/5star environment.
• A creative approach to the production of high-quality food.

Qualifications

Qualifications, Skills & Experience

Essential

• To work as required on a rota basis.
• A proven track record and ability to provide high levels of service under pressure.
• Exceptional communication and customer service skills, both written and spoken.
• Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.
• An understanding and willingness to contribute to a 24h operational schedule when required.

Desirable

• Previous experance at a demi chef de partie level or higher.
• Ability to confidently lead and run a section.
• Previous experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards.

Additional Information

Why join our Raffles team?

Not only will you be joining one of the world's best hotels you will also receive great benefits including:

• 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).
• Staff meals whist on duty.
• Free dry cleaning for uniform.
• Employer pension contribution of 3%
• Enhanced sick pay.
• Enhanced maternity, paternity and adoption pay.
• Life Assurance 1x salary
• Employee assistance program, including virtual GP and financial advice.
• Season ticket loans and cycle to work scheme.
• Colleague gifting to celebrate special occasions.
• Paid days off to move house or give back time to a charity of your choice.
• Internal learning and development programmes tailored to you.
• Fun-filled events, whether that's a pub quiz, team run or festive party.
• Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.
• Worldwide development opportunities across Accor's extensive brand portfolio.

What are the Raffles Values?

Respect: We value the needs ideas and individuality of others; we treat everyone with fairness and dignity.

Belonging: We celebrate our differences. We support each other and we always stand together.

Integrity: We build trust through mutual respect and being authentic.

Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences.

Excellence: We make genuine connections and we cherish every opportunity to make the people around us feel special.